Seasoned ICT professional with 18+ years of experience across Account Management, Consulting engagement, and Project/Program management. Results oriented collaborative leader, skilled in maximizing repeat business opportunities and expanding client footprint, with astute focus on delivery management, customer experience and success.Consultative Sales || Account Management & Strategy || Sales CRM || Partner & Vendor Management || Senior Leadership/C-level Stakeholder Management || Project/Program Management
Tricentis
View- Website:
- tricentis.com
- Employees:
- 1627
-
Sr. Account Manager - Customer GrowthTricentisAustralia -
Enterprise Account ManagerXaana.Ai Jan 2024 - PresentCanberra, Australian Capital Territory, Australia•Business Development & Sales Targets: I drive business growth by developing new opportunities, expanding existing accounts, and cross-selling AI/ML SaaS product subscriptions and services. I am responsible for consistently meeting and exceeding sales targets.•Account Planning & Strategy: I lead strategic account planning to ensure alignment with client needs and business objectives.•Relationship Building: I cultivate key relationships by engaging with C-level executives, including CFOs, CIOs, and senior leadership, to drive account success and strategic partnerships.•Account Leadership: I demonstrate account leadership through effective collaboration and communication with CEOs, Finance Officers, Product Managers, and Consultants, ensuring seamless ` execution and client satisfaction. -
Account ManagerTeradata May 2018 - Dec 2023Consistently meet and exceed personal sales quotas by driving the acquisition and renewal of cloud term contracts and customer service support agreements. Enhance Annual Recurring Revenue (ARR) through effective management of support services and renewals.•Mitigate Erosions: Collaborate with Customer Success Managers to address and mitigate account erosion, ensuring long-term client retention.•Managed Services Sales: Lead sales efforts for managed services, including both transactional and cloud-based solutions, to drive business growth and meet client needs.•Account Leadership: Engage with C-level executives, including Assistant Commissioners and SES leaders, to drive strategic initiatives and enhance account management.•Partner and Vendor Management: Manage third-party vendor renewals to ensure continued service excellence and partnership alignment.•Sales Pipeline Management:o Develop sales contracts, oversee the bid review process, and update account plans.o Utilize Salesforce to lead revenue and ARR forecasting for assigned territories.o Collaborate with Legal, Finance, Revenue Recognition, and Deals Desk teams on renewals and support sales, leveraging experience in a matrix organization. -
Program/Project ManagerTeradata Nov 2015 - May 2018North Sydney•Program Manager: Oversaw key client programs in Sydney and Canberra.•Project Execution: Planned, executed, and controlled complex strategic data warehouse solution projects, ensuring successful delivery and alignment with client objectives.•Lifecycle Management: Managed the full project lifecycle, coordinating with stakeholders (clients, IT, account management, pre-sales), vendors, and third-party suppliers. Controlled project budgets and costs in collaboration with client and project teams.•Strategic Collaboration: Partnered with business leadership to prioritize initiatives based on client needs, resource availability, and risk assessment, ensuring effective project alignment and execution. -
Sr. Project ManagerEmc Corporation Nov 2011 - Oct 2015Bengaluru Area, IndiaProject Manager for clients in Australia and New Zealand geography. Managing project in the domain of IT storage, backup and recovery products (EMC: VNX, VNXe, Symmetrix, Isilon, XtremIO, VMAX, VPLEX, Data Domain, Avamar) -
It Project ManagerFirstsource Solutions Ltd. Apr 2006 - Nov 2011Bengaluru Area, IndiaIT infrastructure project management experience with Firstsource Solutions Ltd., where I worked as a project manager for end-to-end data center commissioning and migrations, contact center kit-outs and migrations, and several technology transition projects. Along with this, I have managed technology vendors and service providers for IT-related deliveries. Also worked as a service delivery manager at the start of my career for 8 international clients.
Sumit Kumar Skills
Sumit Kumar Education Details
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Symbiosis Institute Of Telecom ManagementSystems And Finance -
SvitsElectronics And Communication -
St. Joseph'S Academy
Frequently Asked Questions about Sumit Kumar
What company does Sumit Kumar work for?
Sumit Kumar works for Tricentis
What is Sumit Kumar's role at the current company?
Sumit Kumar's current role is Sr. Account Manager - Customer Growth.
What schools did Sumit Kumar attend?
Sumit Kumar attended Symbiosis Institute Of Telecom Management, Svits, St. Joseph's Academy.
What skills is Sumit Kumar known for?
Sumit Kumar has skills like Requirements Analysis, Itil, Telecommunications, Business Analysis, Vendor Management, Enterprise Architecture, Business Continuity, It Operations, Sla, Project Planning, Management, Project Management.
Who are Sumit Kumar's colleagues?
Sumit Kumar's colleagues are Robert Guiler, Ritesh Salian, Janet Thorpe, Siew Theng Gwee, Don Nguyen, Roisin Wallace, Brian Nathan.
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Sumit Kumar
Sales & Partnerships I B2B/B2C I Mba I E-Commerce I It & Mobility I Fmcg I Business Management Consultant I ApacSydney, Nsw -
Sumit Kumar
Sydney, Nsw -
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Sumit Kumar
Managing Director At Pakenham Crane Trucks And Western Victorian Crane TrucksGreater Melbourne Area1pakenhamcranetrucks.com.au -
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