With over 23 years of experience, having worked with some of extremely successful companies in the service industry, I have a proven management background and expertise in the business. I am currently an entrepreneur and CEO of Interactive World - A full service digital marketing agency out of Gurgaon, India. We specialise in building websites, internet applications including content management systems, CRM systems and hotel property management systems. We have a proven track record in managing PPC/ SEO & SEM projects for clients.Before turning to the entrepreneurial spirit, I was Business Lead of the Call Centre and Mortgage Operations for an Multi National Corporation headquartered in Florida, USA. My other responsibilities included leading the Training, Quality and Software Development departments.I have previously worked with the a leading Media Group (The Times of India Group) as their Head of Customer Service & GE Capital International Services, as trained Master Black Belt & Lead Quality Trainer coaching GE resources in Six Sigma. I have also served with a News Corporation Company (STAR TV) in India in various capacities over a few years.Core Competencies1. Outsourcing - Transitioned & Managed processes across various verticals.2. Functions – Head of Business, Business Operations, Six Sigma, Internet Technologies, Sales & Marketing3. Digital Marketing – Founder Owner of Digital Marketing Agency Interactive World (http://www.interactive-world.com)4. Turnkey Facility Setup & Operations - 500 seater greenfield project ExpertServ Solutions India Pvt. Ltd. (http://www.expertserv.com) was setup by me as their Vice President & Project In Charge.5. Visibly proven expertise in SEO & SEM projects.