Relationship ManagerICICI Bank, VaranasiDec 2022 - Jan 2023Handling Pre-Mapped and new customers, understanding their problems and providing solutions by giving them banking products like CASA(current account and saving account, Fixed deposits, Car-Home-Auto Loans, Credit Cards, etc. Customer Support Executive Level 1Nature Technologies Pvt Ltd, VirtualJul 2021 - Oct 2022Working in U.S Company MNC Dealer Inspire with the team of Indian, U.S and Philippines operators as a customer support and providing solutions related to car renting, financing, down payments, etc. Also generating leads and mainting CRM for the same.Skills: Product Management Fundamentals · Product Design · Product Development Cycle · Product Analytics · Product Marketing · Tech For Non-Tech PM · Python · SQL · C++ · Tally ERP 9 · Tally PRIME Fundamentals · Customer Support · CRM · Lead Generation · JAVA Script ·Projects: 1. Do consumer and market research to understand if Metaverse is the future of Education.2. Design a Mentorship feature for LinkedIn.3. Draft PRDs and respective user stories of launching monetization features of WhatsApp.4. Prepare a dashboard of metrics you will be tracking for the successful launch of a new social media app.5. Draft Acquisition and Engagement product strategy for Amazon Music.6. Build for Bharat challenge. Choose a popular foreign-originated App and build your Indian version of it.7. Identifying 5 use cases in which Machine learning is making our daily lives easier.8. Build your own Product.