Sumit Sheth Email & Phone Number

Over 24+ years of experience delivering end-to-end user experience for digital products across various organizations. Worked in multiple industries like hi-tech, travel and hospitality, financial services, healthcare, life sciences, retail, insurance, and automotive.◘ Defined DesignOps to ensure cohesive, efficient, and innovative user experience design that delivers business value.◘ Built a strong UX team at various organizations from the grounds-up.◘ Managed multi-disciplinary skills comprising UX researchers, usability analysts, visual designers, accessibility analysts & frontend web engineers to support projects/product initiatives. ◘ Established design and research strategies, UX processes, design systems, research frameworks, and accelerators to promote knowledge sharing.◘ Partnered and collaborated with cross-functional (Product manager, engineering, quality, content, marketing, GTM) teams for various strategic product initiatives.◘ Established programs and defined a roadmap to improve the experience across products.◘ Managed annual budget and resource plan, hired, trained, and mentored the team.◘ Led a large team of globally distributed UI/UX professionals.◘ Used data analytics and indexing for measuring successful adoption of new release user experience.◘ Designed experiences across multiple devices, B2C and B2B portals, intranet, RIA (desktop apps), enterprise applications, mobile native apps (iOS, Android), PWA, and chatbots.◘ Led multiple complex projects parallel while adhering to demanding project schedules.Thought Leader – Achieved user and business goals through UX. Passionate about exploring digital trends and emerging frontend technologies. UX design is my main forte & passion; created UX standards, innovative design processes, strategies, methodology, built a usability lab to do eye-tracking and heatmap analysis, conducted design thinking workshops, published white papers and articles, and promoted UX at forums, defined design systems for the organization. Mentor – Developed and coached global teams/talents by mentoring, conducting knowledge sessions/training, giving constructive feedback, and reviewing deliveries. Strength – Building cohesive UX team (multidisciplinary UX skills), product UX strategy and roadmap, estimation model, cross-collaboration, managing business operations, revenue generation, budgeting, and vendor management.

Listed skills include User Experience, User Experience Design, Interaction Design, Requirements Analysis, and 36 others.