Summer Baker Email & Phone Number

Tempe, Az, Us

Tempe, Az, Us

Phoenix, Arizona, United States

Tempe, Arizona, United States

Scottsdale, Arizona, United States

Collaborated with global cross-functional product and development teamsDelivered reports on projects to stakeholdersDocument and develop test plans Developed tests structures and processes Directed projects and driving strategic initiativesOffered constructive feedback and critical analysis on product design and functionalityInterviewed, hired, invited, and trained new employeesProject: Afterpay LaunchAfterpay is a digital payment platform that allows eligible shoppers to buy now and pay later with no interest, no credit checks, and no fees when they pay on time. The service is available at thousands of retailers around the world through the Afterpay app. My responsibilities included Development, support and curation of risk assessments for the launch of Afterpay on to Square Online checkout pages. I conducted defect triage in meetings with product, ENG and Designers and finalized test findings to shareholders. Project: Square OnlineSquare Online is an ecommerce platform that allows businesses to sell products with built-in inventory management, a point-of-sale (POS) system, and the ability to accept payments online. It has a free plan available, but paid plans offer more features. My responsibilities included Development, support and curation of risk assessments for the launch of Square Online. I conducted defect triage in meetings with product, ENG and Designers and finalized test findings to shareholders.Project: Shopping Advanced CustomizationsAdvanced Customizations were a series of new features and updates created to enhance the ecommerce platform Square Online for its customers. Advanced Customization allows users to create unique designs fit to their business style. My responsibilities included Development, support and curation of risk assessments for the launch of Square Online. I conducted defect triage in meetings with product, ENG and Designers and finalized test findings to shareholders.

Scottsdale, Arizona, United States

Thorough evaluation of web and mobile applicationsDocumented testing results and provided design feedbackEngaged in team collective project planningExercised Operational Principles while ensuring quality testing

Scottsdale, Arizona, United States

High performance testerDefect submissions and triageSeasoned product experience and knowledgeProject scheduling in lieu of liaison

Scottsdale, Arizona, United States

Responsible for being a product expert and handling inbound calls in order to provide support for my team and our customers. Notable successes include:Consistently met and exceeded performance goalsUtilized as a subject matter expert within my team for product related questionsUtilized as a mentor to on-board and answer questions for new hiresResponsible for documenting all customer interaction and resolving conflicts

Tempe, Arizona, United States

Responsibilities:- Handle returns - Handle exchanges - Direct and respond to Nike Sneaker Launches - Provide company feedback per customer- Suggest products based on customers needs- Direct customers to sports specialists - Answer questions about Nike History - Issue coupons and discounts- Handle celebrity orders - Handle PR orders

Tempe, Arizona, United States

Oversaw in store operations along the General Manager. Responsibilities:- Ordering, receiving, storage and issue all food labor, equipment, cleaning and paper supplies- Assist in supervision of preparations, sales and service of food- Provide help with staff was short- Available 24 hours as needed to help the manager carry out all company policies and procedures