Guest Services Supervisor At Wyndham Sea Watch Plantation
Completed the training process for all newly hired associates and provided ongoing training for the guest services team to maintain compliance with resort operating procedures.Responsible for the direct front and back of house operations while directly assisting with guest related issues and incidents.Ensured the completion of weekly, monthly, and quarterly reports as required by company policies in addition to performing weekly inventory audits.Effectively scheduled associates to meet business demands and moderated monthly department meetings.