Applied Value Technologies is an early-stage, mission-driven venture revolutionizing the way companies view IT productivity. We help our customers scale with next-generation enterprise application services that accelerate user productivity through enhanced automation and a highly personalized user experience. Our goal is to be a trusted partner, collaborating with customers to design and implement user-centric, technology-enabled support solutions at scale.Today, with offices in the US, Europe, and Asia, AVT provides a comprehensive range of strategy and operations management consulting services for Fortune 500 companies.

-Production Operation Management• Responsible for release roadmaps and target preparation and operation. • IT projects and services are being coordinated from Singapore (Hub) and delivered to 13 AirLiquide affiliates (AU, NZ, CN, JP, SG, MY, TW, ID, VN, IN, PH, TH, EG) in a fast-paced environment.• Ensure products and services are delivered to affiliates in a consistent, high quality and professional manner using structured and disciplined practices to ensure stable post & after-delivery services are consistent with company initiatives and expectations.• Jointly with business partners establishes, collaborates, and monitors a continuous improvement plan to identify and remove the service delivery gaps. • Accountability for managing bulk business line ERPs for the Asia Pacific region.• Supporting the day-to-day transactions of the various ITIL processes including incident management, problem management, change management, capacity management, and release management.• Regular member of change advisory board (CAB) and change & demand coordinator for bulk ERP lines.• Overseeing builds, supporting UAT/SIT, chairing daily wash-up calls, assigning defects to relevant teams, ensuring milestones on the timeline are being met, arranging go-live signoffs, aligning resources for deployments to production, overseeing go-live run book, monitoring the health once live, preparing closure reports.• Supporting the day-to-day processes of the production applications, and ensure all tasks are completed within the agreed SLA.• Planning, coordination, and execution of DR environments, major events communication with stakeholders.• Point of contact for bulk business partners, process managers, AWS security team, and Infrastructure network team.• Vendor management, training, and mentoring.• Functional subject matter expert for business partners.• Member of AWS migration, lift and shift cloud migration for bulk ERP servers.

Developed line of business applications and ERP modules for Air Liquide, a Fortune 500 company and the largest liquid gas manufacturer globally. Stationed and worked in Singapore and Japan for one of the largest ERP software deployments in the Asia-Pacific region. Air Liquide is a supplier of liquid gas for NASA and other major global industries.

- Promoted to Technical Lead position in the year 2007.- Led software projects through all stages of the life cycle, including design, development, and user acceptance testing.- Involved in code reviews and assisting team members for technical solutions.- Arranged regular meetings with the business to track project progress.- Provided technical leadership to development teams.- Responsible for project estimation, resource planning, delegation weekly reports and ensure that implementation of new modules and standards are comply with the existing framework.

- Performed and managed all stages of the SDLC and participated in the systems review with Project Lead/Manager.- Provided maintenance support to customers (internal and/external) by investigating and rectifying the reported the system's shortcomings.- Analyzed demands requests for enhancements/changes and completed program specifications.- Designed and documented system design, architecture and proposed appropriate technologies and tools required to implement systems, and ensure users sign-off on design specifications.- Supported abreast of technological advancement, emerging standards and new software or hardware solutions that may affect decisions about system builds or enhancements.

- Developed and implemented new software programs.- Maintained and improved the performance of existing software.- Participated in all stages of the software product development lifecycle.- Collaborated with overseas and local customers during the requirement gathering and implementation cycles.- Implementation of major business intelligence system at multinational companies.- Implementation of major ERP solutions for Tea Industry on multi-tiered client/server architectures.