Suneel Kumar Email & Phone Number

India

Team Leadership and Operations Management•Leading a 24x7 network operations team, ensuring high service delivery standards and strict compliance with security protocols.•Managing and mentoring networking and IT support teams to maintain top security and performance standards.•Coaching team members in network security best practices, building a security-aware culture, and developing career roadmaps for L1/L2/L3 engineers.•Setting and tracking timelines to achieve security and… Show more Team Leadership and Operations Management•Leading a 24x7 network operations team, ensuring high service delivery standards and strict compliance with security protocols.•Managing and mentoring networking and IT support teams to maintain top security and performance standards.•Coaching team members in network security best practices, building a security-aware culture, and developing career roadmaps for L1/L2/L3 engineers.•Setting and tracking timelines to achieve security and performance goals, proactively addressing risks in the production network.Network Security and Incident Management•Providing Front-line incident resolution for P1/P2 issues, coordinating client troubleshooting to mitigate risks effectively.•Identifying and addressing network risks through targeted mitigation strategies to enhance security posture.•Managing escalations with Level 2/3 support for infrastructure and integration issues, ensuring rapid resolution.•Conducting root cause analyses (RCA) on network and security incidents to bolster system resilience.Secure Network Design and Optimization•Designing tailored data and network security solutions, deploying secure configurations to meet client requirements.•Evaluating team designs to pre-empt potential security risks and weaknesses, implementing structured change management for secure transitions.•Monitoring network performance and implementing security measures to optimize reliability, availability, and speed.Documentation, Compliance, and Reporting•Documenting network configurations and system updates to support transparency and facilitate security audits•Preparing performance and security incident reports for executive review, highlighting network integrity and incident trends•Ensuring compliance with organizational and industry security standards•Developing and refining disaster recovery plans•Coordinating with vendors and service providers to ensure accurate, secure issue resolution and reduce security vulnerabilities. Show less

New Delhi, Delhi, India

Network Security and Configuration Management• Enforced configuration, installation, and testing protocols for data and security services, strengthening network security• Architected and documented network solutions, ensuring optimal designs and adherence to security standards• Engineered connectivity, LAN, WAN, and security solutions, reinforcing organizational securityOperational Leadership and Collaboration• Directed security review calls with internal teams and external… Show more Network Security and Configuration Management• Enforced configuration, installation, and testing protocols for data and security services, strengthening network security• Architected and documented network solutions, ensuring optimal designs and adherence to security standards• Engineered connectivity, LAN, WAN, and security solutions, reinforcing organizational securityOperational Leadership and Collaboration• Directed security review calls with internal teams and external partners, ensuring data protection and network integrity• Collaborated with partners to optimize network performance while ensuring compliance with security standards• Drafted RFPs aligned with security requirements for smooth project executionDocumentation and Compliance• Produced high-level and low-level design documents for existing and future network infrastructures• Managed procurement of secure networking and firewall equipment to meet compliance standards• Worked with the Audit team to address vulnerabilities and execute corrective actionsTeam Development and Strategic Planning• Developed roadmaps for engineers, preparing them for advanced security challenges• Supported team training in security protocols and network optimization techniques Show less

Gurgaon, India

Network Design and Deployment• Led technical discussions with customers to optimize network designs, ensuring high availability, scalability, and performance• Developed and delivered customized HLD and LLD documentation based on client requirements• Managed critical contracts and orchestrated global deployments, ensuring smooth integration and optimized network security• Migrated customer networks from legacy devices to SDWAN technologies, enhancing connectivity and… Show more Network Design and Deployment• Led technical discussions with customers to optimize network designs, ensuring high availability, scalability, and performance• Developed and delivered customized HLD and LLD documentation based on client requirements• Managed critical contracts and orchestrated global deployments, ensuring smooth integration and optimized network security• Migrated customer networks from legacy devices to SDWAN technologies, enhancing connectivity and securityIncident Management and Technical Support• Coordinated incident resolution during Hypercare for SDWAN-migrated sites, minimizing downtime• Provided expert technical support during change package implementations, ensuring system integrityNetwork Security and Performance Optimization• Engineered, evaluated, and transitioned networks to SDWAN platforms like Viptela, VeloCloud, and Fortinet to improve network security• Reviewed and redefined customer requirements, recommending network security improvements• Managed change management processes, ensuring timely implementation within agreed downtimeCollaboration and Documentation• Aligned projects with organizational goals, building strong relationships with internal teams and customers• Documented and analyzed business workflow, offering actionable security recommendations• Supported engineers in network configuration and deploying security solutions, ensuring optimal setup• Maintained detailed records, including security assessments and diagrams to track progress and resolve issues Show less

Gurugram, Haryana, India

 Deliver all Moves, Adds & Changes on customer network connections by coordinating with internal specialist teams. Performing technical validate on cisco routers, switches and line cards in change validation phase Responsible for performing Layer-3 changes. Ensuring and monitoring delivery of change implementation within customer agreed down time. Managed bulk & complex migrations using standard process and procedures Asses, prioritize, respond and report on time for… Show more  Deliver all Moves, Adds & Changes on customer network connections by coordinating with internal specialist teams. Performing technical validate on cisco routers, switches and line cards in change validation phase Responsible for performing Layer-3 changes. Ensuring and monitoring delivery of change implementation within customer agreed down time. Managed bulk & complex migrations using standard process and procedures Asses, prioritize, respond and report on time for expedite requests Show less

Gurugram, Haryana, India

 Handle tasks of reviewing customer technical requirements and assisting customer in defining requested new features related to system network Ensuring and monitoring delivery of change implementation within customer agreed down time. Complex migrations using standard process and procedures Handle tasks of designing and documenting workflow of customer's business processes and make appropriate recommendations, if required. Assist implementation engineer in installation and… Show more  Handle tasks of reviewing customer technical requirements and assisting customer in defining requested new features related to system network Ensuring and monitoring delivery of change implementation within customer agreed down time. Complex migrations using standard process and procedures Handle tasks of designing and documenting workflow of customer's business processes and make appropriate recommendations, if required. Assist implementation engineer in installation and configuration of applications and networks Maintained records of all project activity including documenting outstanding problems with complete diagrams and notes to present to customer and TMS project team. Show less

Noida, Uttar Pradesh, India

 Establishing and managing LAN, Client/Server architecture windows 2000 platform Troubleshooting and Configuration of Organization LAN & Lab Equipment Including CISCO Routers, Access Points, CISCO Switches, Patch Panels Management and Troubleshooting of VLAN throughout all division of organization Configuration and Troubleshooting of Wireless LAN of Organization Taking Backup, Performing upgrades, installation of software and drivers and essential desktop… Show more  Establishing and managing LAN, Client/Server architecture windows 2000 platform Troubleshooting and Configuration of Organization LAN & Lab Equipment Including CISCO Routers, Access Points, CISCO Switches, Patch Panels Management and Troubleshooting of VLAN throughout all division of organization Configuration and Troubleshooting of Wireless LAN of Organization Taking Backup, Performing upgrades, installation of software and drivers and essential desktop troubleshooting Co-coordinating with various vendors for smooth implementation of project. Configuring, maintaining and troubleshooting Cisco, Maipu, 3Com, Juniper routers and switches  Working on monitoring tools. (Solar Winds, NNM, Remedy, Dashboard) Troubleshoot all networking problems to ensure minimum downtime and maximum availability of network. Handle troubleshooting of static routing and Dynamic Routing (OSPF & BGP) in Cisco Router. Responsible to load and upgrade the IOS of switches and routers Remote administration of LAN/WAN devices and Data Communications links and services. Recording the fault-on-fault management system – Remedy. Also ensuring all ticket progress is accurately recorded, accurate fault history maintained, all changes made to device configuration and diagnostics of network devices are fully documented in the remedy tickets. Familiarization of all sorts of WAN technologies used by the different service including Leased Lines, MPLS etc.  Co-ordinate with service providers from all around India (RIL, TATA, Bharti, Sify etc.) for issues related to their circuits and ensures proper escalation within their teams for timely resolution of customer faults. Maintaining clients in terms of call handling, case handling and emails and end to end follow-up on the cases, proper shift handovers with updates. Show less