Suneko Patricia Avilés Kondo
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Suneko Patricia Avilés Kondo Email & Phone Number

Bilingual Patient Access Specialist, Customer Care & Quality Assurance at St. Luke's Health System
Location: Boise, Idaho, United States 7 work roles 2 schools
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Current company
Role
Bilingual Patient Access Specialist, Customer Care & Quality Assurance
Location
Boise, Idaho, United States
Company size

Who is Suneko Patricia Avilés Kondo? Overview

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Quick answer

Suneko Patricia Avilés Kondo is listed as Bilingual Patient Access Specialist, Customer Care & Quality Assurance at St. Luke's Health System, a company with 5895 employees, based in Boise, Idaho, United States. AeroLeads shows a matched LinkedIn profile for Suneko Patricia Avilés Kondo.

Suneko Patricia Avilés Kondo previously worked as Patient Access Specialist at St. Luke'S Health System and Service Sales Manager at Sidel. Suneko Patricia Avilés Kondo holds Maestría En Sistemas De Calidad, Quality Control Technology/Technician from Universidad Autónoma De Guadalajara.

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Email format at St. Luke's Health System

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St. Luke's Health System

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Profile bio

About Suneko Patricia Avilés Kondo

Suneko Patricia Avilés Kondo is a Bilingual Patient Access Specialist, Customer Care & Quality Assurance at St. Luke's Health System. They possess expertise in liderazgo de equipos, mejora continua, mejora de procesos, liderazgo de equipos multidisciplinarios, mejora de procesos de negocio.

Listed skills include Liderazgo De Equipos, Mejora Continua, Mejora De Procesos, Liderazgo De Equipos Multidisciplinarios, and 1 others.

Current workplace

Suneko Patricia Avilés Kondo's current company

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St. Luke's Health System
St. Luke'S Health System
Bilingual Patient Access Specialist, Customer Care & Quality Assurance
boise, idaho, united states
Employees
5895
AeroLeads page
7 roles

Suneko Patricia Avilés Kondo work experience

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Patient Access Specialist

Current

Boise, Idaho, United States

- Bilingual Patient scheduling (inbound/outbound) in English/Spanish, following workflows with attention to detail, accuracy and efficiency.- Provide outstanding experience through all customer interactions, ensuring professional, timely and accurate communication.- Handle high volumes of incoming calls keeping calmness and great service.

Jan 2022 - Present

Service Sales Manager

Guadalajara Y Alrededores, México

- Lead the Spare Part Sales Team of ten direct reports Account Managers.- Guarantee and exceed Sales Budget.- Coordination with other departments to ensure on time delivery of our products.Lead recurrent team meetings, and one-on-one meetings.- Creation and update of the Spare Part Sales Department procedures.- Member of the Cross- Functional team for the.

Oct 2008 - Oct 2010

Qa Specialist

Guadalajara Y Alrededores, México

- Quality audits of technical support for American SMB.- Feedback and coaching one-on-one for technical support agents.- Lead internal quality calibrations with Operations Management Staff.- Leader/member for external conference Quality Calibrations.- Quality Performance Reports.- Training of new hires in Quality Guidelines and Quality Boot Camp.- Creation.

Jul 2007 - Sep 2008

Customer Service Specialist

Conwed Plastics

Guadalajara Y Alrededores, México

- Customer service for US and Mexican companies.- Guarantee that any product meets customer specifications following the process from start to finish (design-manufacturing-delivery).- Cross-departmental coordination to deliver customer satisfaction and improve general manufacturing processes.- Keep product catalog up to date.- Development of new customers.

Nov 2006 - May 2007

Senior Callcenter Manager

Culiacán Y Alrededores, México

- Lead Team of nineteen direct report Customer Service Representatives and Help Desk agents. - Customer escalations management.- New hire interviews and training.- Performance Evaluations.- Monthly Sales Reports.

Feb 2004 - Dec 2005

Relaciones Públicas

Culiacán Y Alrededores, México

- PR Coordination.- Media relations- Informative lectures to the school’s personnel.- Ex-alumni contact and career follow up.- Writing, edition and design of the school's newspaper "El Sembrador".- Production of the school’s radio program at Radio UAS Cultural Radio.

Jun 2001 - Jun 2003

Relaciones Públicas

Culiacán Y Alrededores, México

- Customer service analysis and feedback to team members.- Public Relations - Advertising and media relations- Research and selection of training programs- Customer service training course for all personnel- Event organizer- New hire interviews

Sep 2000 - Mar 2001
Team & coworkers

Colleagues at St. Luke's Health System

Other employees you can reach at stlukesonline.org. View company contacts for 5895 employees →

2 education records

Suneko Patricia Avilés Kondo education

Comunicación Social Con Especialidad En Relaciones Públicas, Public Relations/Image Management, Gpa: 9.5/10

Escuela De Comunicación Social
FAQ

Frequently asked questions about Suneko Patricia Avilés Kondo

Quick answers generated from the profile data available on this page.

What company does Suneko Patricia Avilés Kondo work for?

Suneko Patricia Avilés Kondo works for St. Luke's Health System.

What is Suneko Patricia Avilés Kondo's role at St. Luke's Health System?

Suneko Patricia Avilés Kondo is listed as Bilingual Patient Access Specialist, Customer Care & Quality Assurance at St. Luke's Health System.

Where is Suneko Patricia Avilés Kondo based?

Suneko Patricia Avilés Kondo is based in Boise, Idaho, United States while working with St. Luke's Health System.

What companies has Suneko Patricia Avilés Kondo worked for?

Suneko Patricia Avilés Kondo has worked for St. Luke'S Health System, Sidel, Teletech, Conwed Plastics, and Megacable.

Who are Suneko Patricia Avilés Kondo's colleagues at St. Luke's Health System?

Suneko Patricia Avilés Kondo's colleagues at St. Luke's Health System include Jeffery Rapp, Anne Kuhlmeier, Alex Penrod, Bsn, Mha, Kris Waller, and Justin Doyle.

How can I contact Suneko Patricia Avilés Kondo?

You can use AeroLeads to view verified contact signals for Suneko Patricia Avilés Kondo at St. Luke's Health System, including work email, phone, and LinkedIn data when available.

What schools did Suneko Patricia Avilés Kondo attend?

Suneko Patricia Avilés Kondo holds Maestría En Sistemas De Calidad, Quality Control Technology/Technician from Universidad Autónoma De Guadalajara.

What skills is Suneko Patricia Avilés Kondo known for?

Suneko Patricia Avilés Kondo is listed with skills including Liderazgo De Equipos, Mejora Continua, Mejora De Procesos, Liderazgo De Equipos Multidisciplinarios, and Mejora De Procesos De Negocio.

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