Lead Product Sucess Manager
Current
Apr 2022 - Present
AeroLeads people directory · profile
Sunil Dmello Email & Phone Number
Lead Product Sucess Manager
at
Sprinklr
1 work email found
@verizon.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Lead Product Sucess Manager
Location
Bengaluru, Karnataka, India
Company size
Who is Sunil Dmello? Overview
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Quick answer
Sunil Dmello is listed as Lead Product Sucess Manager at Sprinklr, a with 2329 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a work email signal at verizon.com and a matched LinkedIn profile for Sunil Dmello.
Sunil Dmello previously worked as Platform Success Manager at Sprinklr and Client Services Manager/Vendor Manager at Verizon. Sunil Dmello holds Bachelor Of Science - Bs, Computer Science from St Josephs College Arts Science.
Company email context
Email format at Sprinklr
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{first}.{last}@verizon.com
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AeroLeads found 1 current-domain work email signal for Sunil Dmello. Compare company email patterns before reaching out.
Profile bio
About Sunil Dmello
Sunil Dmello is a Lead Product Sucess Manager at Sprinklr. He possess expertise in html.
Listed skills include Html.
Current workplace
Sunil Dmello's current company
Company context helps verify the profile and gives searchers a useful next step.
Sprinklr
7 roles
Sunil Dmello work experience
A career timeline built from the work history available for this profile.
Platform Success Manager
Apr 2021 - Mar 2022
Client Services Manager/Vendor Manager
• Provide leadership, support for product/customer support vendor employing 150+ associates and senior support staff providing support to international customers in channels of phone,email,chat and social media.• Foster vendor relationship and manage Business operations.• Ensure all contractual deliverables like SLA, Revenue, Customer experience are met as per SOW and conduct Business Reviews to govern performance.• Managed Projects related to revenue generation, volume deflection and churn reduction.• Kept stakeholders up-to-date on details pertaining to client projects.• Responsible for procurement, budget forecast and invoicing.• Led a team of engineers to design a help central tool which has a significant cost savings and volume deflection for support team.• Incident & Problem Management Implementation - Contact Center Business optimization, Cost reduction & Customer satisfaction improvement.
Jan 2017 - Oct 2020
Quality Assurance Analyst
Support a team of QA at the offsite vendor locationManage Quality assurance of the contact center through constantquality monitoring (Phone,chat and email) and performing regularcalibration sessions.Creating and implementing new SOP for better Quality and customer experience.Conducted calibration Sessions, and participate in Coaching SessionsMeasured processes for strengths, weaknesses and risk assessment and implementedchanges as needed.Implemented processes like new hire certification and Critical parametertraining module
Nov 2014 - Dec 2016
Senior Web Engineer/Account Manager
Support Global customers with their websites designed and hosted on Yahoo! Servers.Planned client relationship cultivating events to promote growth, resulting in expansion of clientele base.Managed book of business worth $ 75000 and higher revenue for all US clients.Maintained extensive knowledge of competitors offerings and presence in assignedterritory.Identified and qualified customer needs, developed sales strategies and negotiated andcloses profitable projects for success rate.
Feb 2011 - Oct 2014
Technical Support Expert
Technical Support for all Hardware and software related queues for Dell provided machines. Skill set included knowledge of all Operating Systems at the BIOS level.
Jun 2007 - Feb 2011
Product Specialist
Clientlogic Itc Infotech India
Managing a team of 20 associates with assistance of a Team Leader. Identifying areas of improvement and taking corrective action for overall team development. Maintaining client metrics for Sales and Base KPI. Train associates on new product updates and cross collaboration with support departments to provide all required tools for the team associates.
Dec 2004 - Oct 2006
Team & coworkers
Colleagues at Sprinklr
Other employees you can reach at sprinklr.com. View company contacts for 2329 employees →
AP
Abhishek Pam
Colleague at SprinklrGurgaon, Haryana, India
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SM
Shaurya Misra
Colleague at SprinklrKanpur Nagar, Uttar Pradesh, India
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AS
Aashana Singla
Colleague at SprinklrGurgaon, Haryana, India
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GJ
Gina Jernigan
Colleague at SprinklrBuford, Georgia, United States
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MK
Manish Kumar B
Colleague at SprinklrAustin, Texas, United States
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AN
Ankit Neeraj
Colleague at SprinklrDelhi, India
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AP
Akshaj Padmakar
Colleague at SprinklrGurugram, Haryana, India
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VD
Vikas Dathathreya
Colleague at SprinklrBengaluru, Karnataka, India
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PS
Patricia Sulliman
Colleague at SprinklrNew York, United States
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RG
Rahul Garg
Colleague at SprinklrBengaluru, Karnataka, India
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Abhishek Pam
Colleague at SprinklrGurgaon, Haryana, India
View →
SM
Shaurya Misra
Colleague at SprinklrKanpur Nagar, Uttar Pradesh, India
View →
AS
Aashana Singla
Colleague at SprinklrGurgaon, Haryana, India
View →
GJ
Gina Jernigan
Colleague at SprinklrBuford, Georgia, United States
View →
MK
Manish Kumar B
Colleague at SprinklrAustin, Texas, United States
View →
AN
Ankit Neeraj
Colleague at SprinklrDelhi, India
View →
AP
Akshaj Padmakar
Colleague at SprinklrGurugram, Haryana, India
View →
VD
Vikas Dathathreya
Colleague at SprinklrBengaluru, Karnataka, India
View →
PS
Patricia Sulliman
Colleague at SprinklrNew York, United States
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RG
Rahul Garg
Colleague at SprinklrBengaluru, Karnataka, India
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2 education records
Sunil Dmello education
Bachelor Of Science - Bs, Computer Science
St Josephs College Arts Science
Education record
FAQ
Frequently asked questions about Sunil Dmello
Quick answers generated from the profile data available on this page.
What company does Sunil Dmello work for?
Sunil Dmello works for Sprinklr.
What is Sunil Dmello's role at Sprinklr?
Sunil Dmello is listed as Lead Product Sucess Manager at Sprinklr.
What is Sunil Dmello's email address?
AeroLeads has found 1 work email signal at @verizon.com for Sunil Dmello at Sprinklr.
Where is Sunil Dmello based?
Sunil Dmello is based in Bengaluru, Karnataka, India while working with Sprinklr.
What companies has Sunil Dmello worked for?
Sunil Dmello has worked for Sprinklr, Verizon, Yahoo, Yahoo!, and Dell.
Who are Sunil Dmello's colleagues at Sprinklr?
Sunil Dmello's colleagues at Sprinklr include Abhishek Pam, Shaurya Misra, Aashana Singla, Gina Jernigan, and Manish Kumar B.
How can I contact Sunil Dmello?
You can use AeroLeads to view verified contact signals for Sunil Dmello at Sprinklr, including work email, phone, and LinkedIn data when available.
What schools did Sunil Dmello attend?
Sunil Dmello holds Bachelor Of Science - Bs, Computer Science from St Josephs College Arts Science.
What skills is Sunil Dmello known for?
Sunil Dmello is listed with skills including Html.
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