Sunil Joseph Email and Phone Number
๐ ๐๐๐ฅ๐ฅ๐จ, I'm Sunil Joseph, a passionate and results-oriented professional with a diverse background in customer service, sales, and real estate. With over 14 years of experience in B2B, B2C, SaaS sales, and the USA Real Estate market, I have honed exceptional communication and problem-solving skills.๐ ๐๐ก๐๐ญ ๐ ๐๐จ: I excel in providing expert assistance to clients and stakeholders, leveraging my expertise in customer service, sales strategy development, and real estate transactions. I am dedicated to delivering exceptional results and fostering positive relationships with clients.๐ ๐๐ซ๐จ๐๐๐ฌ๐ฌ๐ข๐จ๐ง๐๐ฅ ๐๐จ๐ฎ๐ซ๐ง๐๐ฒ: My professional journey has been marked by a series of dynamic roles, including Customer Service Executive, Sales Associate, and Real Estate Associate. Each role has contributed to my growth and expertise in various aspects of client interaction, sales, and real estate operations.๐ผ ๐๐ซ๐๐๐ฌ ๐จ๐ ๐๐ฑ๐ฉ๐๐ซ๐ญ๐ข๐ฌ๐: I specialize in customer service excellence, sales strategy development, and real estate transactions. My skills include effective communication, problem-solving, negotiation, and client relationship management.๐ ๐๐๐ฎ๐๐๐ญ๐ข๐จ๐ง๐๐ฅ ๐๐๐๐ค๐ ๐ซ๐จ๐ฎ๐ง๐: I hold a Bachelor's degree in Journalism and a Bachelor of Business Administration (Hons), providing me with a solid foundation in communication, business management, and analytical thinking. Additionally, I have earned certifications in Digital Marketing & E-commerce from Google and Microsoft Certified: Fundamentals and MS-100 Certification.๐ ๐๐๐ก๐ข๐๐ฏ๐๐ฆ๐๐ง๐ญ๐ฌ: Throughout my career, I have achieved numerous milestones and accolades, including consistently exceeding sales targets, earning promotions, and receiving commendations for outstanding customer service.๐จ ๐๐ฅ๐๐ซ๐ฆ๐ข๐ง๐ ๐ ๐จ๐ซ: I am eager to explore new opportunities where I can leverage my skills and expertise to drive growth and success. I am particularly interested in roles that offer challenges, opportunities for professional development, and the chance to make a meaningful impact.๐ฏ ๐๐ข๐ฆ: My aim is to continue advancing in my career, taking on leadership roles where I can contribute my expertise to drive organizational success and make a positive difference in the lives of clients and stakeholders.๐ค ๐๐๐ญ'๐ฌ ๐๐จ๐ง๐ง๐๐๐ญ: I am always open to connecting with professionals who share similar interests and goals. Feel free to reach out to me to discuss potential collaborations, opportunities, or simply to connect and exchange insights.
410 Communications
View- Website:
- 410communications.com
- Employees:
- 2
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Operational Manager410 Communications Oct 2023 - PresentLahore, Punjab, Pakistan๐น ๐๐๐๐ฆ ๐๐๐๐๐๐ซ๐ฌ๐ก๐ข๐ฉ: Successfully lead and manage a diverse team to achieve operational excellence. Ensured all projects meet quality standards and deadlines through effective leadership and strategic oversight.๐น ๐๐ซ๐จ๐๐๐ฌ๐ฌ ๐๐ฉ๐ญ๐ข๐ฆ๐ข๐ณ๐๐ญ๐ข๐จ๐ง: Implemented and refined operational processes to enhance efficiency, reduce costs, and improve overall productivity. Continuously identified areas for improvement and executed solutions to streamline operations.๐น ๐๐ฅ๐ข๐๐ง๐ญ ๐๐ง๐ ๐๐ ๐๐ฆ๐๐ง๐ญ: Developed and maintained strong client relationships, ensuring high levels of customer satisfaction. Proactively addressed operational concerns and provided exceptional service to build long-lasting partnerships.๐น ๐๐ซ๐จ๐ฃ๐๐๐ญ ๐๐๐ง๐๐ ๐๐ฆ๐๐ง๐ญ: Oversaw all aspects of projects from inception to completion. Set deadlines, assigned responsibilities, and monitored progress to ensure timely and successful project delivery.๐น ๐๐๐ซ๐๐จ๐ซ๐ฆ๐๐ง๐๐ ๐๐จ๐ง๐ข๐ญ๐จ๐ซ๐ข๐ง๐ : Regularly reviewed team performance and implemented training programs to enhance skills and productivity. Fostered a culture of continuous improvement and professional development.๐น ๐๐๐ฉ๐จ๐ซ๐ญ๐ข๐ง๐ ๐๐ง๐ ๐๐ง๐๐ฅ๐ฒ๐ฌ๐ข๐ฌ: Prepared detailed reports for upper management, providing insights into project status, operational performance, and areas for improvement. Utilized data-driven analysis to inform strategic decisions.๐น ๐๐ง๐ง๐จ๐ฏ๐๐ญ๐ข๐จ๐ง ๐๐ง๐ ๐๐ญ๐ซ๐๐ญ๐๐ ๐ฒ: Played a key role in developing and executing strategic initiatives to drive business growth. Leveraged market insights and industry trends to inform operational strategies and maintain a competitive edge.
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Real Estate AssociateBusiness Concern Jul 2020 - Oct 2023Lahore, Punjab, Pakistan๐ก ๐๐ฅ๐ข๐๐ง๐ญ ๐๐ง๐ญ๐๐ซ๐๐๐ญ๐ข๐จ๐ง: Warmly greeted clients, promptly answered telephone inquiries, and diligently followed up to ensure exceptional customer service and maximum client satisfaction.๐ ๐๐๐ฆ๐ข๐ง๐ข๐ฌ๐ญ๐ซ๐๐ญ๐ข๐ฏ๐ ๐๐ฎ๐ฉ๐ฉ๐จ๐ซ๐ญ: Provided comprehensive administrative assistance by preparing correspondence, scheduling meetings, and coordinating travel arrangements, contributing to the seamless operation of the office.๐ ๐๐จ๐๐ฎ๐ฆ๐๐ง๐ญ๐๐ญ๐ข๐จ๐ง ๐๐๐ง๐๐ ๐๐ฆ๐๐ง๐ญ: Meticulously managed all aspects of documentation, including preparing real estate forms and documents, coordinating property showings, and assisting at open houses. Solicited and analyzed feedback to facilitate smooth and successful transactions for clients.๐ค ๐๐๐ฅ๐๐ญ๐ข๐จ๐ง๐ฌ๐ก๐ข๐ฉ ๐๐ฎ๐ข๐ฅ๐๐ข๐ง๐ : Cultivated strong relationships with clients through proactive communication and personalized service. Acted as a trusted advisor, guiding clients through the real estate process with professionalism and integrity.๐ ๐๐๐ซ๐ค๐๐ญ ๐๐ง๐๐ฅ๐ฒ๐ฌ๐ข๐ฌ: Conducted thorough market research and analysis to stay informed about current trends and property values, providing valuable insights to clients and colleagues.๐ ๐๐ซ๐จ๐๐ฅ๐๐ฆ-๐๐จ๐ฅ๐ฏ๐ข๐ง๐ : Demonstrated strong problem-solving skills by addressing client concerns promptly and effectively, ensuring smooth transactions and positive outcomes.๐ ๐๐๐ซ๐๐จ๐ซ๐ฆ๐๐ง๐๐ ๐๐ซ๐๐๐ค๐ข๐ง๐ : Utilized advanced tracking and reporting tools to monitor performance metrics, identify areas for improvement, and drive continuous growth and success.
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Office 365 AmbassadorIntelegents Apr 2019 - Apr 2020Lahore, Punjab, Pakistan๐ ๐๐ฎ๐ฌ๐ญ๐จ๐ฆ๐๐ซ ๐๐ฑ๐ฉ๐๐ซ๐ข๐๐ง๐๐: Provided exceptional customer service in every interaction, ensuring utmost satisfaction and resolution of technical issues, thereby enhancing overall customer experience.๐ป ๐๐๐๐ก๐ง๐ข๐๐๐ฅ ๐๐ฎ๐ฉ๐ฉ๐จ๐ซ๐ญ: Supported the installation, configuration, and maintenance of Microsoft Office 365 across various platforms, ensuring precise and timely resolution of technical challenges for clients.๐ ๐๐จ๐๐ฎ๐ฆ๐๐ง๐ญ๐๐ญ๐ข๐จ๐ง ๐๐ง๐ ๐๐๐ฉ๐จ๐ซ๐ญ๐ข๐ง๐ : Maintained accurate documentation of all activities through the ticketing system, diligently reported recurring issues, and escalated unresolved cases or product bugs for further investigation and resolution.๐ค ๐๐ฎ๐ฌ๐ญ๐จ๐ฆ๐๐ซ ๐๐ง๐ ๐๐ ๐๐ฆ๐๐ง๐ญ: Engaged with customers empathetically, guiding them through technical issues to resolution, fostering effective and positive customer interactions throughout the support process.๐ค ๐๐จ๐ฅ๐ฅ๐๐๐จ๐ซ๐๐ญ๐ข๐จ๐ง: Developed and nurtured collaborative relationships with engineering teams to enhance overall customer satisfaction and experience. Updated Office 365 licenses, subscriptions, and user management as necessary, ensuring smooth operations.๐ ๐๐๐ซ๐๐จ๐ซ๐ฆ๐๐ง๐๐ ๐๐ฆ๐ฉ๐ซ๐จ๐ฏ๐๐ฆ๐๐ง๐ญ: Utilized insights from customer interactions and technical issues to identify areas for improvement, contributing to the enhancement of service delivery and customer satisfaction metrics.
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Project ManagerBusiness Experts Jan 2017 - Mar 2018Lahore๐ ๐๐ซ๐จ๐ฃ๐๐๐ญ ๐๐ฏ๐๐ซ๐ฌ๐ข๐ ๐ก๐ญ: Coordinated and completed projects on time, within budget, and within scope. Set deadlines, assigned responsibilities, and monitored progress to ensure successful project delivery. Provided detailed reports to upper management regarding project status.๐ค ๐๐ฅ๐ข๐๐ง๐ญ ๐๐ง๐ ๐๐๐ง๐๐จ๐ซ ๐๐๐ฅ๐๐ญ๐ข๐จ๐ง๐ฌ: Established and maintained relationships with third parties and vendors. Conducted client meetings to gather project requirements and ensure clarity on specific needs, contributing to successful project execution. -
General SecretaryVoice Of Nasri'S Mar 2014 - Dec 2016Lahore, Punjab, Pakistan๐ ๐๐๐๐ญ๐ข๐ง๐ ๐๐ซ๐ ๐๐ง๐ข๐ณ๐๐ญ๐ข๐จ๐ง: Ensured effective organization and minute-taking of meetings, maintaining accurate records and facilitating efficient administration.๐ค ๐๐จ๐ฆ๐ฉ๐ฅ๐ข๐๐ง๐๐ ๐๐ง๐ ๐๐จ๐ฆ๐ฆ๐ฎ๐ง๐ข๐๐๐ญ๐ข๐จ๐ง: Upheld legal requirements of governing documents, charity law, and company law. Managed communication and correspondence to ensure compliance and efficient operations.
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Call Centre Team LeadCreative World Communications Jul 2013 - Mar 2014Lahore, Punjab, Pakistan๐ ๐๐๐๐ฆ ๐๐ฎ๐ฉ๐ฉ๐จ๐ซ๐ญ ๐๐ง๐ ๐๐ซ๐๐ข๐ง๐ข๐ง๐ : Provided product information to agents and customers, supported team members in professional development, managed break schedules, and conducted training sessions to enhance skills.๐ง ๐๐ฉ๐๐ซ๐๐ญ๐ข๐จ๐ง๐๐ฅ ๐๐๐ง๐๐ ๐๐ฆ๐๐ง๐ญ: Handled inbound calls and escalations, prepared monthly reports, and directly reported to the CEO, ensuring smooth call centre operations and timely resolution of customer issues. -
Customer Support / Executive SupervisorSuitesme/T-Bos Jan 2011 - Dec 2013Lahore, Punjab, Pakistan๐ ๐๐ฎ๐ฌ๐ญ๐จ๐ฆ๐๐ซ ๐๐ฌ๐ฌ๐ข๐ฌ๐ญ๐๐ง๐๐ ๐๐ง๐ ๐๐ซ๐๐๐ซ ๐๐๐ง๐๐ ๐๐ฆ๐๐ง๐ญ: Handled inbound calls, answered inquiries, assisted new and existing customers, facilitated product purchases, and accurately managed order information in computer systems.๐ง ๐๐ฉ๐๐ซ๐๐ญ๐ข๐จ๐ง๐๐ฅ ๐๐ฏ๐๐ซ๐ฌ๐ข๐ ๐ก๐ญ ๐๐ง๐ ๐๐ซ๐๐ข๐ง๐ข๐ง๐ : Prepared monthly reports and rotas, managed office environment and break schedules, conducted training sessions, and directly reported to the CEO, ensuring smooth operations and team efficiency.
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Customer Support ExecutiveFuture Now Technologies Pizza Pizza Jan 2010 - Jun 2011Lahore, Punjab, Pakistan๐ ๐๐ฎ๐ฌ๐ญ๐จ๐ฆ๐๐ซ ๐๐ฌ๐ฌ๐ข๐ฌ๐ญ๐๐ง๐๐ ๐๐ง๐ ๐๐ซ๐๐๐ซ ๐๐๐ง๐๐ ๐๐ฆ๐๐ง๐ญ: Provided expert assistance to new and existing customers, handled inbound calls, supported product purchases, and accurately managed order information in computer systems.๐ผ ๐๐๐ฅ๐๐ฌ ๐๐ง๐ ๐๐ง๐ช๐ฎ๐ข๐ซ๐ฒ ๐๐๐ง๐๐ฅ๐ข๐ง๐ : Responded to inquiries regarding sales, shipments, and transactions, ensuring customer satisfaction and efficient resolution of issues to enhance overall customer experience.
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Customer Support ExecutiveOvex Technologies (Pvt.) Ltd. Mar 2010 - Sep 2010Lahore, Punjab, Pakistan๐ ๐๐ฑ๐ฉ๐๐ซ๐ญ ๐๐ฎ๐ฌ๐ญ๐จ๐ฆ๐๐ซ ๐๐ฌ๐ฌ๐ข๐ฌ๐ญ๐๐ง๐๐: Provided expert assistance to new and existing customers, handling inbound calls, and answering inquiries regarding sales, shipments, and transactions. Accurately managed order information to ensure smooth customer experience.
Sunil Joseph Education Details
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Finance, General -
Intermediate (Ics)
Frequently Asked Questions about Sunil Joseph
What company does Sunil Joseph work for?
Sunil Joseph works for 410 Communications
What is Sunil Joseph's role at the current company?
Sunil Joseph's current role is ๐ ๐พ๐ช๐จ๐ฉ๐ค๐ข๐๐ง ๐๐๐ง๐ซ๐๐๐ ๐๐ญ๐ฅ๐๐ง๐ฉ | ๐๐๐ก๐๐จ ๐๐ฉ๐ง๐๐ฉ๐๐๐๐จ๐ฉ | ๐๐๐๐ก ๐๐จ๐ฉ๐๐ฉ๐ ๐๐ฅ๐๐๐๐๐ก๐๐จ๐ฉ | ๐ฟ๐ง๐๐ซ๐๐ฃ๐ ๐๐ช๐๐๐๐จ๐จ ๐๐ฃ ๐ฝ2๐ฝ , ๐ฝ2๐พ ๐๐๐ง๐ ๐๐ฉ๐จ & ๐๐๐๐จ ๐๐๐ก๐๐จ ๐ก๐ผ.
What schools did Sunil Joseph attend?
Sunil Joseph attended University Of The Punjab, Lahore, Forman Christian College (A Chartered University), Lahore, Forman Christian College (A Chartered University), Lahore.
Who are Sunil Joseph's colleagues?
Sunil Joseph's colleagues are Israel Jimenez Suarez.
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Sunil Joseph
Teacher | Electronics Engineer | System Implement Engineer At Airport | Iosh | Nebosh CertifiedPakistan -
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