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Sunil Joseph Email & Phone Number
SaaS Techincal Support and Digital Marketing Specialist
at
MindMe
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
SaaS Techincal Support and Digital Marketing Specialist
Location
Pakistan, Pakistan, Pakistan
Company size
Who is Sunil Joseph? Overview
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Quick answer
Sunil Joseph is listed as SaaS Techincal Support and Digital Marketing Specialist at MindMe, a company with 9 employees, based in Pakistan, Pakistan, Pakistan. AeroLeads shows a matched LinkedIn profile for Sunil Joseph.
Sunil Joseph previously worked as Product Manager / Product Support at Mindme and Product Support Manager at Rush ‑ Ship, Track, Notify. Sunil Joseph holds A Levels, Computer Science from Saint Marys Academy.
Company email context
Email format at MindMe
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MindMe
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Profile bio
About Sunil Joseph
Result Oriented with 10+ years of work experience in the Customer Support Industry. Aiming to obtain a challenging position with a market leader that utilizes my skills and experience.My ability to organize and prioritize allows me to manage several tasks at once. I am friendly, professional, and a quick learner.Passionate about SaaS & startups!
Current workplace
Sunil Joseph's current company
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Mindme
8 roles
Sunil Joseph work experience
A career timeline built from the work history available for this profile.
Product Manager / Product Support
Current
Mar 2023 - Present
Product Support Manager
May 2021 - Jan 2023
Support Manager
- Responding to escalated tickets from the tier1 and tier 2 agents
- Helping tier 1 agents respond to tickets and chats
- Hire, train, coach, and manage assigned tier 1 agents
- Conduct quarterly 1:1 with direct reports
- Lead weekly all-hands support meetings
- Report to Head of Support on key agent metrics and close the loop on feedback
Jan 2018 - May 2021
Research Director
- Conducting industry research, determining the angles to be used within the publications
- Producing the projects surrounding those angles, and sourcing content for the publication.
- Reaching out to suitable organizations and putting forth the production process and business model
- Following up with active candidates to gather relevant production materials to produce the project
- Provide after-sales service to both featured companies and advertisers alike
Apr 2016 - Nov 2016
Customer Experience Specialist
Web1Seo
- Give customers a personalized experience.
- Address and resolve customers’ daily issues and concerns using different support channels.
- Make personalized solutions and analyze customer feedback.
- Attending webinars and answering questions
- Worked with WordPress including testing and troubleshooting new templates and plugins offered by Web1
- Notified the developers/designers for any issues or features to be implemented
Feb 2015 - Apr 2016
Research Analyst – Investor Relations
Snl Financial
- Helped support SNL's IR website client base.
- Managed website redesigns
- Handled new website implementation projects.
- Conducted software testing for new products.
- Provided technical assistance to our client base.
- Conducted proactive audits and suggested improvements.
Nov 2010 - Jan 2014
Assistant Manager
- Responsible for providing direction and leadership to direct reports.
- Taking direction from the QA Manager for definition of team’s responsibilities and develop plans to determine how team’s responsibilities can be delivered.
- Setting up Company Quality Program and be responsible for the overall quality standard for the company.
- To lead and train the Quality Audit Team to maintain high quality standards.
- To work closely with QA Manager on setting operations targets and the implementation of Quality procedures.
- Monitor, identify and resolve performance/behaviour/attendance issues using prescribed performance management techniques.
Mar 2005 - Nov 2010
Team & coworkers
Colleagues at MindMe
Other employees you can reach at mindmemobile.com. View company contacts for 9 employees →
JH
John Harper
Colleague at MindmeJenkintown, Pennsylvania, United States, United States
View →
JS
Jagjit Singh
Colleague at MindmeGiddarbaha, Punjab, India, India
View →
LW
Lauren Walsh
Colleague at MindmeGalway, County Galway, Ireland, Ireland
View →
PC
Pilar Cairoli
Colleague at MindmeMadrid, Community Of Madrid, Spain, Spain
View →
KV
Kelly Vincent
Colleague at MindmeScottsdale, Arizona, United States, United States
View →
John Harper
Colleague at MindmeJenkintown, Pennsylvania, United States, United States
View →
JS
Jagjit Singh
Colleague at MindmeGiddarbaha, Punjab, India, India
View →
LW
Lauren Walsh
Colleague at MindmeGalway, County Galway, Ireland, Ireland
View →
PC
Pilar Cairoli
Colleague at MindmeMadrid, Community Of Madrid, Spain, Spain
View →
KV
Kelly Vincent
Colleague at MindmeScottsdale, Arizona, United States, United States
View →
2 education records
Sunil Joseph education
A Levels, Computer Science
Saint Marys Academy
O Levels
FAQ
Frequently asked questions about Sunil Joseph
Quick answers generated from the profile data available on this page.
What company does Sunil Joseph work for?
Sunil Joseph works for MindMe.
What is Sunil Joseph's role at MindMe?
Sunil Joseph is listed as SaaS Techincal Support and Digital Marketing Specialist at MindMe.
Where is Sunil Joseph based?
Sunil Joseph is based in Pakistan, Pakistan, Pakistan while working with MindMe.
What companies has Sunil Joseph worked for?
Sunil Joseph has worked for Mindme, Rush ‑ Ship, Track, Notify, Powr, Business View Magazine, and Web1Seo.
Who are Sunil Joseph's colleagues at MindMe?
Sunil Joseph's colleagues at MindMe include John Harper, Jagjit Singh, Lauren Walsh, Pilar Cairoli, and Kelly Vincent.
How can I contact Sunil Joseph?
You can use AeroLeads to view verified contact signals for Sunil Joseph at MindMe, including work email, phone, and LinkedIn data when available.
What schools did Sunil Joseph attend?
Sunil Joseph holds A Levels, Computer Science from Saint Marys Academy.
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