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Sunil Kumar Email & Phone Number
Senior Consultant -Service Delivery
at
Black Box Limited (Formerly AGC Networks Ltd)
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✓ Verified Jul 2026
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Current company
Role
Senior Consultant -Service Delivery
Location
Gurugram, Haryana, India
Who is Sunil Kumar? Overview
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Quick answer
Sunil Kumar is listed as Senior Consultant -Service Delivery at Black Box Limited (Formerly AGC Networks Ltd), based in Gurugram, Haryana, India. AeroLeads shows a matched LinkedIn profile for Sunil Kumar.
Sunil Kumar previously worked as BBE CC Applications at Avaya and Team Lead Professional Services at Vis Networks. Sunil Kumar holds Bachelor Of Technology (B.Tech.), Information Technology, 1St Division from Maharshi Dayanand University.
Company email context
Email format at Black Box Limited (Formerly AGC Networks Ltd)
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Black Box Limited (Formerly AGC Networks Ltd)
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Profile bio
About Sunil Kumar
- Experienced Contact Center Solution Avaya UC & CC and Genesys CX solution with 12 years specializing in Avaya Products and Genesys Cloud CX, deployment, and support. Expertise in telephony (BYOC, WebRTC), advanced flow creation, AI bots, CRM integration (Salesforce), and user management. Proven ability to streamline operations and enhance customer experiences through innovative contact center solutions.- Currently working as Sr. Consultant -Service Delivery for Avaya Aura & CC (Oceana Contact center) and Genesys pure cloud & CX solutions.- Worked as BBE contact center (Oceana and WSFE) applications at Avaya India. Worked as Team Lead professional services with VIS Networks Pvt. Ltd. Taking care of Avaya Aura and Oceana Contact center projects implementation and commissioning of the projects globally. - Worked as Sr. Technical Consultant with NextbridgeITsolutions Pvt. Ltd. Hyderabad. Taking care of convergence business for India and West Africa Region handling Avaya Solutions. Working on Avaya Oceana Solution Implementation, Configuration and Troubleshooting.- Worked as a Tech Support Engh. for UNINOR Pvt.Ltd. India. Taking care of CCT opereations in Wipro Infotech.
Listed skills include Cisco Technologies, Linux, Sql, Telecommunications, and 8 others.
Current workplace
Sunil Kumar's current company
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Black Box Limited (Formerly Agc Networks Ltd)
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8 roles
Sunil Kumar work experience
A career timeline built from the work history available for this profile.
Senior Consultant -Service Delivery
Bbe Cc Applications
Jan 2021 - Aug 2022
Team Lead Professional Services
Jul 2019 - Jan 2021
Sr. Technical Consultant
Avaya - SME, UC,CC, DATA & RADVISION Solutions.
Dec 2014 - May 2019
Sr. Technical Consultant
Dec 2014 - May 2019
Sr. Technical Consultant
Dec 2014 - May 2019
Oct 2012 - Nov 2014
1 education record
Sunil Kumar education
FAQ
Frequently asked questions about Sunil Kumar
Quick answers generated from the profile data available on this page.
What company does Sunil Kumar work for?
Sunil Kumar works for Black Box Limited (Formerly AGC Networks Ltd).
What is Sunil Kumar's role at Black Box Limited (Formerly AGC Networks Ltd)?
Sunil Kumar is listed as Senior Consultant -Service Delivery at Black Box Limited (Formerly AGC Networks Ltd).
Where is Sunil Kumar based?
Sunil Kumar is based in Gurugram, Haryana, India while working with Black Box Limited (Formerly AGC Networks Ltd).
What companies has Sunil Kumar worked for?
Sunil Kumar has worked for Black Box Limited (Formerly Agc Networks Ltd), Avaya, Vis Networks, Nextbridge It Solutions Pvt Ltd, and Wipro Infotech.
How can I contact Sunil Kumar?
You can use AeroLeads to view verified contact signals for Sunil Kumar at Black Box Limited (Formerly AGC Networks Ltd), including work email, phone, and LinkedIn data when available.
What schools did Sunil Kumar attend?
Sunil Kumar holds Bachelor Of Technology (B.Tech.), Information Technology, 1St Division from Maharshi Dayanand University.
What skills is Sunil Kumar known for?
Sunil Kumar is listed with skills including Cisco Technologies, Linux, Sql, Telecommunications, Microsoft Office, Itil, Microsoft Sql Server, and Pre Sales.
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