Team Lead - Officer
CurrentDynamic and results-driven leader with over 10+ years of experience in banking operations, project management, and performance optimization. Proven ability to effectively manage teams, drive efficiency, and achieve results through strategic planning, talent development, and process improvement. Demonstrated expertise in process migrations, automation, UAT testing, business analysis, reporting, and reconciliation within the financial services sector.• Team Leadership: Proven ability to lead, motivate, and develop high-performing teams to achieve KPIs and project SLAs.• Process Automation: Expertise in driving process migrations and automation initiatives to enhance operational efficiency.• Reconciliation Management: Proficient in custody bank reconciliation, including cash, GL, Vostro/Nostro, and hedge fund reconciliations.• Stakeholder Engagement: Strong client focus with effective communication skills to manage expectations and foster collaboration with stakeholders.• Audit Management: Experienced in managing audit requests and ensuring compliance through accurate evidence provision and procedural oversight.• Business Analysis: Skilled in UAT testing, reporting, and process enhancement, driving continuous improvement initiatives.• Performance Monitoring: Competent in setting targets, developing SOPs and SLAs, and implementing control measures to optimize quality and accuracy.
