Sunil Kumar Email & Phone Number

New Delhi Area, India

Saket,New Delhi

www.dailyobjects.com

New Delhi Area, India

Plan the Store opening and closing Activity for Next Day.Check the store's cleanliness level, Visibility, exterior signage'sImplementing sales promotion plans for achievement of revenue targets.Managing Customer Relationship including interaction with customers for effective resolution of customer grievances and obtain feedback.Be present at the cash tilts and talk to customers about their shopping experience,GO and Check Each Department- LIKE -Kitchen, Gift & Decor, Home care, Stationary, Health and beauty, food and beverages, toys Etc.Product Placement-All product have proper signage, proper color blocking is done.Proper size wise stalking is done.Ensure that products are arranged as per FIFO (Especially in Perishable products). Discuss with the Floor manager about the activity planned for the day, for the evening to drive more sales and traffic/ staff motivation.Staff discipline - grooming, uniform, training motivation etc. Do the Floor Walk and Check-Proper Stock filling has been done.There is sufficient stock on each floor.There is proper offer communication on the floor.Promo area is ready with clear communication and product planMIS Management Preparing and maintaining MIS Reports and Product Development Specifications for future reference of the top management. Supervising POS billing, Cash / Bank transactions and preparing daily / monthly reports.Updating various documents according to daily disbursements / operations. Client Relationship ManagementEnsuring customer satisfaction by achieving delivery & service quality norms. Maintaining cordial relations with customers to sustain the profitability of the business. Providing value added customer services by attending customer queries and issues. Man Management Recruiting, training & monitoring the performance of team members to ensure efficiency in process operations & meeting individual & group targets.

This is the company with 26 stores of small format situated in Malls and High street of company owned as well as franchise stores with the concept of providing the utilities items within rupees 99/- or more or less. Mostly items are of Bathroom, bedroom, fashion accessory, food & beverages, gift and décor, health & beauty, home care, kitchen & dinning, ready to wear, stationery, toys and games division etc. At present I'm looking after the operation of Jalandhar store with the team of 16 sales staff in North India, and helped Patiala store team of 10 people. Also looking after the stores for promotion, IT, requirement of stock and other operation issues directly for smooth functioning.Training and motivating the subordinates and sales personnel in accordance with business / brand requirements and company SOP.Planning for each department targets and striving to achieve them.Direct in touch with Merchandising team to fulfill the requirement of the fast moving and new items introduction to improve the sale and better stock to minimize the slow movers.

Reliance Fresh is the convenience store format which forms part of the retail business of Reliance Industries of India which is headed by Mukesh Ambani.More than 3 years into operation, RRL(Reliance retail limited) has now expanded its presence in more than 85 cities across 14 states in India. RRL forged ahead with its expansion plans and rolled out stores across the country. RRL's footprint now spans a network of more than 1,000 stores. I joined as a store supervisor in November 2009 .Here, looked after the operation of the stores with the team of 13 sales staff.Training and motivating the subordinates and sales personnel in accordance with business / brand requirements and company SOP.Planning for each department targets and striving to achieve them.Responsible for maintaining retail standards on the floor in terms of merchandising, visual appeal, customer service and to sort out Operation issues etc.

ITIANS deals in Computers,Peripheral devices hardware,software applications and AMC's.I was Running the sales and Marketing operations & accountable for increasing sales growth and driving sales initiatives in order to achieve business goals. Identifying the prospective clients,generating business from the existing clintele,thereby achieving business targets.Monitoring the performance of team members to ensure eficiency in solution providing and meeting of individual and group targets.

B. E; P.D.M; M.D. University, Cse

Education record