Sunil Rkumar Email & Phone Number

Bengaluru, Karnataka, India

• Key Responsibilities:
• Develop and manage detailed project plans and schedules using the E2open delivery methodology.
• Own the end-to-end delivery responsibilities project implementations.
• Identify, track, and mitigate project risks and issues, escalating when necessary to resolve issues.
• Track and provide regular status updates on project deliverables and progress to all stakeholders.
• Manage scope of work and change requests rigorously.

Bengaluru, Karnataka, India

• RPA ADMIN: Feb 2021
• Analyze business processes, identify potential automation opportunities, and propose a plan of RPA strategy.
• To Design, develop, and test automation workflows on RPA.
• To deploy RPA components including bots, development tools and application maintenance.
• Support the launch and implementation of RPA solutions.
• Work with stakeholders to define and deliver business impacting automation projects.

Bengaluru, Karnataka, India

• Direct day-to-day operations focused on attainment of key business metrics.
• Manage day-to-day customer deliverable operation targets are achieved
• Evaluate employee skills and knowledge regularly.
• Tested analytics dashboards for various products that uses the Qlik sense technology.

Bengaluru, Karnataka, India

• Provide weekly updates to the project schedule, key milestones, and project status report.
• Created complete, accurate, impactful, and timely analysis of competitor product offering and highlighted our key areas of differentiation.Responsible for Ecommerce and Total Available Market solutions implementation.
• Reviewed and upgraded KRAs for team to align team with specific process objectives.

Bangalore

• Reviews all aspects of the implementation with Customer to establish and clarify expectations.
• Gather customer specific information to produce a project plan specific to the implementation effort and maintains the project plan to accurately reflect project status.
• Conducts periodic risk assessments and identifies mitigation strategies to manage the risk and limit exposure.
• Liaise between IT, automation team & engineering teams defining user requirements and perform user acceptance testing & signoff.
• Develop a long-term strategy to build a comprehensive Data Repository pertaining to Hi-Tech domain so as to support various Solutions to its Customers
• Implement Processes to enforce Data Governance, thereby, ensuring High Quality & Integrity of data at all times.

Bengaluru Area, India

• People Management: Manage a team of 25 along with a temporary staff of 15 who have been hired to Complete a specific project.
• Process: Manage day-to-day administrative issues from associates and senior associates and communicating appropriately to the upper management.
• Motivation: Motivate, support and develop staff to enhance and maintain the ability to adapt to the continuously evolving business requirement.
• Performance management: Deliver periodical half yearly and year end reviews, while also ensuring to conduct monthly 1 on 1’s.
• Stakeholder: Liaise with the customers periodically and assess the performance against the SLA’s, and renegotiating the SLA’s for the next period.
• Conflict and people issues: Support and interface with HR regarding people issue and implementing change.

• Auditing/Quality check: Audited the analysts work by sampling across products & compile and publish quality stats.
• Trend analysis: Critical and insightful analysis on the overall quality discrepancies based on the weekly editing reports and highlighted the top 10 data fields to operations team.
• Customer query management: Provide prompt and effective response to all the queries raised by clients through Siebel using CAP approach and met the quality of response scores of 100%.
• Communication: Communicate effectively with other Thomson Reuters Data personnel, globally, sharing knowledge at all times and adopting best practice. Perform the role of an ambassador for the team on specific issues.

India

• Worked on setting up the process for managing data collection – which includes Methods of Working, Managing Shifts and Work Allocation
• Monitor Siebel CRM Tool for any queries and ensure the provision of a qualitative resolution within the stipulated duration and as per client’s expectations.
• Ensure all process and training documents is kept updated using the SharePoint.

• Income statement: Researched the financial statements and provided detailed information which helped in calculating the following values accurately: gross profit, earnings before interest & tax (EBIT), earnings before.
• Balance sheet: Researched annual report and provided detailed break out for all relevant balance sheet values as per the policy which helped calculating following ratios accurately: quick ratio, current ratios, total.
• Cash flow statements: Researched and provided detailed break out for operating, investing and financing cash flow values
• Pension Related information: Identify the pension plan followed by company and populate the following values on data base like: Defined pension plan, defined contribution plan, interest cost, service cost etc.
• Earnings per share, dividend, dilution adjustment: Populated basic weighted averages shares, diluted weighted average shares, dilution adjustments, dividends per share and special dividend and help arrive at the.

Bengaluru Area, India

• Research & source financial document for global companies and upload to the global directory.
• Documentation: Maintained processes, documentation, policies, process rules and data dictionary as and when required in addition to the periodic reviews.
• Research, market watch and policies: Researched utilizing a wide variety of business information sources to collate industry, economic and regulatory information relevant to company business and create/modify policies.

Master Of Business Administration (Mba), Accounting And Finance

MBA from Punjab Technical University specialization in finance (Correspondence).

Bachelor Of Commerce (B.Com.), Commerc

Bachelor of Commerce specializing in Marketing.

Xii, Commerce

Activities and Societies: Discipline Committee Member, NCC, Basket Ball Completed class XI and XII in commerce