Sunil Arora Email & Phone Number

India

With over 20 years in Information Technology industry leadership roles, I bring a wealth of knowledge in program delivery management, strategic planning, Digital Transformation , Cloud , GENAI. I have a proven record in driving operational efficiency, improving customer satisfaction and leading large complex projects and Globally located teams .- Key KPAs - End to End Timely and Quality Delivery , Revenue, DGM, EBITA , CSS (Customer Satisfaction) , NPS ( Net promotor Score from C-Suite Executives level) , Compliance with Organization Metrics and Guidelines - Pre-Sales - Work closely with Client Partner and customer for Scope / Ask and project expectation - Define Scope , Solution ( Working with Practice Teams , Architect or Tech Teams) , Define Schedule , Project Methodology, Governance Model and Escalation Matrix Resource Plan , Risks & Mitigation , Pricing / Budgeting & Milestones - Digital Transformation - Cloud ( GCP and Azure)- Applications Functional Splits and Data Migrations - SRE ( Software Reliability Engineering) - Mobile App Development ( Android ,- WebApp Development ( React , JQuery, RDBMS , MicroServices) - Test Automation , Test Strategy , Penetration Testing , Performance Testing

United States

Managed multiple Digital Transformation Projects for KMA ( KIA Motors America) and HMA ( Hyundai Motor America)- Digital Key - KIA Connect - MyHyundai- Worked with KMA and HMA Business Teams for Requirements - Estimate ROM , Cost Estimations , Schedule , Key Milestones Delivery - Worked and Co-ordinate with Globally Located Teams ( India , US , Europe , S.Korea) - Define Test Strategy ( Gates , Metrices , Mobile Devices) Including White Hat Hackers to test / Penetrate the Applications and Systems.- Manage and Co-ordinate with Multiple vendors , KMA & HMA Business Teams , QA , Internal Technical Delivery Teams and HQ (S. Korea)- Risk Management , Cost Management , Schedule Management- Create and Provide Weekly Project Health Report to C-Suite executives- Define Operations and Support Model to resolve user issues

United States

Ascena is a Multi Brand specialty retailer offering apparel, shoes, and accessories . ( Catherine , Dressbarn . Lane Bryant . Ascena want to implement E-commerce for all their brands. Project - Implement Ecommerce & Price and Promotions Integrated with Bricks and Mortar for all their brands Role - Sr. project Manager - Worked as Multiple IT and Non IT Vendors for Scheduling - Worked with ASCENA Business teams to understand requirements - Sizing , Cost Estimation , Schedule and Defining Integrated Milestone - Test Strategy and Define Entery and Exit Criterias - Define Operations Management- Project P&L - Risks Management , Resource Management , Schedule Management , Cost / Budget Management- DGM , Revenue and EBITA- Revenue Management- Weekly Health Report to Customer C-Suite Executives

India

Financial - Advisory Management , Managed Accounts , Vertex - Taxation

India

India

Worked as various phases of SDLC viz development, QA and Build and Release Engg.Led Team Size of 15 Members

- Application Developer using Powerbuilder, VB , Sybase , MS SQL , Ingress II, Unit Testing, Unix, Windows- Troubleshooting, Issue Resolution

Certificate, Project Management

Bachelor Of Commerce (B.Com.), Commerce

Business Administration, Management And Operations