As a Service Incharge at HR Industry, I was responsible for managing the overall service operations and ensuring smooth functioning of the department. My role involved overseeing a team of service technicians and coordinating with various departments to ensure timely and efficient delivery of services. I also worked closely with clients to address their concerns and provide them with excellent customer service.• Managed service operations and team of technicians.• Coordinated with various departments for efficient service delivery.• Provided excellent customer service to clients.• Ensured timely resolution of client concerns

As a Service Engineer at HR Industry in India, I provided technical support to manufacturing clients, ensuring minimal downtime. Skilled in troubleshooting and maintaining equipment, I conducted installations, collaborated on service strategies, and trained junior engineers, fostering strong client relationships.• Conducted on-site installations and repairs. • Collaborated on service strategy development.• Provided training and support to junior engineers.• Maintained accurate service records.

•Conducted thorough testing of LED driver systems, ensuring quality and compliance.• Identified and resolved defects to enhance product performance.• Collaborated with teams to communicate results and improve processes.• Maintained detailed documentation for informed decision-making.