Executive Director - Customer Delivery Executive, India Sub-Continent And Africa
Current
Mar 2024 - Present
AeroLeads people directory · profile
Sunil Shetty Email & Phone Number
Enabling Seamless Customer Experiences
at
CSG
1 work email found
@cgi.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Enabling Seamless Customer Experiences
Location
Bengaluru, Karnataka, India
Company size
Who is Sunil Shetty? Overview
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Quick answer
Sunil Shetty is listed as Enabling Seamless Customer Experiences at CSG, a company with 4904 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a work email signal at cgi.com and a matched LinkedIn profile for Sunil Shetty.
Sunil Shetty previously worked as Executive Director - Customer Delivery Executive, India Sub-continent and Africa at Csg and Director, Programs at Csg. Sunil Shetty holds Bachelor Of Engineering (Be), Computer Science from Mangalore University.
Company email context
Email format at CSG
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{first}.{last}@cgi.com
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Profile bio
About Sunil Shetty
A professional with 20+ years of experience in Product and Project delivery. In his current role Sunil manages a program for a Large Telecom Service Provider in Africa with operations in 14 countries. Previously, Sunil led enterprise application development teams for a large Bank and also managed programs for North American Telco Clients bringing in innovation and technology for value adds beyond delivery. A seasoned professional with achievements ranging from building successful teams from ground up, providing technical direction, defining and standardizing process, managing offshore/onshore teams, establishing governance, budget management, defining operational standards and methodologies, strategic planning and pre-sales & business development.Sunil possess hands on experience in managing software delivery using Agile with DevOps methodology involving cross functional and technically diversified large teams across multiple global locations.In past Sunil has managed programs for multiple European Telecom Clients. His experience includes successful transition of projects and products to offshore and application management.
Listed skills include Service Delivery, Software Project Management, Project Delivery, Agile Methodologies, and 15 others.
Current workplace
Sunil Shetty's current company
Company context helps verify the profile and gives searchers a useful next step.
Csg
13 roles
Sunil Shetty work experience
A career timeline built from the work history available for this profile.
Director, Programs
Mar 2020 - Feb 2024
Senior Manager
Jun 2019 - Feb 2020
Manager Consulting Delivery
Successfully managed transformation of critical regulatory reporting platform from legacy mainframe infrastructure to a modern Cloud based PaaS platform for a large Global Investment Bank in Germany. This included end-to-end application development and transition to operations.
Sep 2018 - Jun 2019
Engagement Manager
Responsible for PnL and delivery of multiple projects in Mobility LoB for large North American Telecom client. Also, built eCommerce CoE involving Oracle ATG and SAP Hybris platforms from ground up and was responsible for delivery of projects.
Jul 2015 - Aug 2018
Program Manager
Program Manager responsible for overseeing and directing projects in the area of Service Provisioning, Activation and Assurance domain for large Telecom Operator in North America.
Jun 2013 - Jun 2015
Software Development Manager
Managed development of large distributed agile teams for a greenfield next-generation OSS BSS stack. Was responsible for entire development activities.
Dec 2010 - May 2013
Associate Operations Manager – Indian Operations
Ensured timely execution of projects (operations perspective) – reviewed RFPs, coordinated with sales and pre-sales teams for bidding, and allocated resources for each project, managed commercials of India Engagements for accounts including invoicing and collections
Nov 2009 - Nov 2010
Release And Deployment Manager
Planned and executed transition of WLMS’ release management and deployment activities – worked with client's other partners such as TCS, Infosys, etc. to offer this project as a Managed Service. Coordinated with customer and various stakeholders/teams for deployment to production environments
Mar 2009 - Oct 2009
Project Manager
Successfully transitioned projects from Logica, Paris, France to Logica, Bengaluru, India. Led activities such as pre-sales, RFI/ RFP, estimations, assessments, and due diligence
Jan 2006 - Feb 2009
Oct 2003 - Dec 2005
Senior Software Engineer / Software Engineer
Modular Infotech Pvt. Ltd.
Jun 2000 - Sep 2003
Trainee Software Engineer
India Oa Systems Ltd (Videocon Info Channel)
Dec 1999 - Jun 2000
Team & coworkers
Colleagues at CSG
Other employees you can reach at csgi.com. View company contacts for 4904 employees →
ED
Esha Dutta
Colleague at CsgVadodara, Gujarat, India, India
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RK
Regina Keegan
Colleague at CsgOmaha, Nebraska, United States, United States
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NL
Nhlanhla Lubisi
Colleague at CsgCity Of Johannesburg, Gauteng, South Africa, South Africa
View →
SB
Shravani Bk
Colleague at CsgRaleigh-Durham-Chapel Hill Area, United States
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KP
Komal Patil
Colleague at CsgBengaluru, Karnataka, India, India
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AK
Anantha Keshava Kn
Colleague at CsgBengaluru, Karnataka, India, India
View →
CC
Cynthia Ch'Ng
Colleague at CsgKuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia, Malaysia
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ST
Sumukha T S
Colleague at CsgBengaluru, Karnataka, India, India
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SA
Scott Anderson
Colleague at CsgOmaha, Nebraska, United States, United States
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MA
Matt Alden
Colleague at CsgMason, Ohio, United States, United States
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Esha Dutta
Colleague at CsgVadodara, Gujarat, India, India
View →
RK
Regina Keegan
Colleague at CsgOmaha, Nebraska, United States, United States
View →
NL
Nhlanhla Lubisi
Colleague at CsgCity Of Johannesburg, Gauteng, South Africa, South Africa
View →
SB
Shravani Bk
Colleague at CsgRaleigh-Durham-Chapel Hill Area, United States
View →
KP
Komal Patil
Colleague at CsgBengaluru, Karnataka, India, India
View →
AK
Anantha Keshava Kn
Colleague at CsgBengaluru, Karnataka, India, India
View →
CC
Cynthia Ch'Ng
Colleague at CsgKuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia, Malaysia
View →
ST
Sumukha T S
Colleague at CsgBengaluru, Karnataka, India, India
View →
SA
Scott Anderson
Colleague at CsgOmaha, Nebraska, United States, United States
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MA
Matt Alden
Colleague at CsgMason, Ohio, United States, United States
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1 education record
Sunil Shetty education
-
Mangalore University
FAQ
Frequently asked questions about Sunil Shetty
Quick answers generated from the profile data available on this page.
What company does Sunil Shetty work for?
Sunil Shetty works for CSG.
What is Sunil Shetty's role at CSG?
Sunil Shetty is listed as Enabling Seamless Customer Experiences at CSG.
What is Sunil Shetty's email address?
AeroLeads has found 1 work email signal at @cgi.com for Sunil Shetty at CSG.
Where is Sunil Shetty based?
Sunil Shetty is based in Bengaluru, Karnataka, India while working with CSG.
What companies has Sunil Shetty worked for?
Sunil Shetty has worked for Csg, Cgi, Logica, Modular Infotech Pvt. Ltd., and India Oa Systems Ltd (Videocon Info Channel).
Who are Sunil Shetty's colleagues at CSG?
Sunil Shetty's colleagues at CSG include Esha Dutta, Regina Keegan, Nhlanhla Lubisi, Shravani Bk, and Komal Patil.
How can I contact Sunil Shetty?
You can use AeroLeads to view verified contact signals for Sunil Shetty at CSG, including work email, phone, and LinkedIn data when available.
What schools did Sunil Shetty attend?
Sunil Shetty holds Bachelor Of Engineering (Be), Computer Science from Mangalore University.
What skills is Sunil Shetty known for?
Sunil Shetty is listed with skills including Service Delivery, Software Project Management, Project Delivery, Agile Methodologies, Solution Architecture, Requirements Analysis, Software Development, and Pre Sales.
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