Sunil Gaikwad

Sunil Gaikwad Email and Phone Number

Business Operations | Process Improvement | Tools Implemented - Zoho, Hubspot, Zendesk, Freshdesk, Rocketlane, Qlik, Totango... @ Observe.AI
Sunil Gaikwad's Location
Mumbai, Maharashtra, India, India
Sunil Gaikwad's Contact Details

Sunil Gaikwad work email

Sunil Gaikwad personal email

n/a
About Sunil Gaikwad

Career Objective is to drive Sustainable and efficient revenue growth for the organization by aligning stakeholder’s efforts through data driven insights, process optimization and technology enablement. Strive to provide exceptional support to the stakeholders and continuously innovate to enhance the experience and achieve business goals.

Sunil Gaikwad's Current Company Details
Observe.AI

Observe.Ai

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Business Operations | Process Improvement | Tools Implemented - Zoho, Hubspot, Zendesk, Freshdesk, Rocketlane, Qlik, Totango...
Sunil Gaikwad Work Experience Details
  • Observe.Ai
    Operations Manager
    Observe.Ai Jun 2023 - Present
    Redwood City, California, Us
    Manage Customer Support OperationsZendesk Reporting and Data HygieneSalesforce reporting for Customer Success
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  • Contractpodai
    Operations Manager
    Contractpodai Mar 2022 - Jun 2023
    London, Gb
    Sales force Implementation and ControlFreshdesk Implementation and ControlCustomer Success OperationsMIS reportsCustomer Support Team Operations
    View
  • P3 Data Systems
    Customer Success Manager
    P3 Data Systems Jun 2020 - Mar 2022
    Monument, Co, Us
    Manage Team of Tech writers and Proof readers for Project DeliveryCommunicate Specification/ requirements of Client with Internal teams (India and USA)Formulate Standard Operating Procedures for various processes to improve efficiency.
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  • Mobikon
    Operations Manager
    Mobikon Oct 2017 - May 2020
    Singapore, Singapore, Sg
    System Implementation, Process Automation, Customer Operations, Zoho CRM, Zoho Recruit and Zoho People implemented.Worked on Automation Platforms like Pipefy and HubSpot
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  • Thyrocare Technologies Ltd.
    Operations Officer
    Thyrocare Technologies Ltd. Aug 2016 - Oct 2017
    Navi Mumbai, Maharashtra, In
    Handling Audit and Franchise Management teams. Handled project for generating new tie-ups.
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  • Indian Dental Association (H.O.)
    Operations Manager
    Indian Dental Association (H.O.) Jan 2015 - Aug 2016
    Mumbai, Maharashtra, In
    Process Improvement Techniques, Team handling, Grievances management, Network Operations
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  • Eclinicalworks
    Strategic Account Manager
    Eclinicalworks May 2014 - Dec 2014
    Westborough, Ma, Us
    Managed key clients, customer support, Escalation managementRoot cause analysisGrievances HandlingTeam Management
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  • Thyssenkrupp Elevator India
    Assistant Engineer
    Thyssenkrupp Elevator India Jun 2010 - Jul 2012
    Düsseldorf, North Rhine-Westphalia, De
    Elevator surveys and negotiations with clients for repair and AMC.Escalation management.Client communication. Team Coordination.Grievances management
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Sunil Gaikwad Skills

Leadership Team Building Powerpoint Public Speaking Root Cause Analysis Windows Microsoft Powerpoint Event Planning English Negotiation Team Management Customer Service Management Business Operations Customer Relationship Management Engineering Strategic Planning Pivot Tables Vlookup Outlook Microsoft Office Microsoft Word Microsoft Excel Cross Team Collaboration Time Management C++ Streamlining Operations Teamwork Management Analysis

Sunil Gaikwad Education Details

  • Fr. Agnel Business School
    Fr. Agnel Business School
    Operations Management And Supervision
  • University Of Mumbai
    University Of Mumbai
    Electrical And Electronics Engineering

Frequently Asked Questions about Sunil Gaikwad

What company does Sunil Gaikwad work for?

Sunil Gaikwad works for Observe.ai

What is Sunil Gaikwad's role at the current company?

Sunil Gaikwad's current role is Business Operations | Process Improvement | Tools Implemented - Zoho, Hubspot, Zendesk, Freshdesk, Rocketlane, Qlik, Totango....

What is Sunil Gaikwad's email address?

Sunil Gaikwad's email address is su****@****dai.com

What schools did Sunil Gaikwad attend?

Sunil Gaikwad attended Fr. Agnel Business School, University Of Mumbai.

What skills is Sunil Gaikwad known for?

Sunil Gaikwad has skills like Leadership, Team Building, Powerpoint, Public Speaking, Root Cause Analysis, Windows, Microsoft Powerpoint, Event Planning, English, Negotiation, Team Management, Customer Service Management.

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