Full Stack Web Development with an emphasis on:• Object-oriented programming (Ruby, Rails, JavaScript, Python)• Frameworks & Libraries (React, Redux, Django)• Database management (SQL, PostgreSQL)• Test-writing (RSpec framework for Ruby, Jest/Enzyme for ReactJS)• GitHub , .VSCode• MVC Software Architecture• HTML & CSS

Demonstrated excellent ability to solve business problems with efficiencyManaged various initiatives to improve business process, documentation and quality management and audit processes Developed Tools, and applications to analyze Travel related data and publish dashboards for management and project teams consumption.Mentored, coached and trained new team members

Managed IBM India corporate Travel program including immigration, employee connect and external relationship management with embassies, consulates and vendors Driven multiple process improvement successfully to manage large volume of travelers tovarious countries to meet the corporate requirementWorked extensively with project teams in various business units to drive organization widetransformation initiatives to implement corporate travel policiesDeveloped and conducted Travel orientation and visa briefing sessions to ensure first timetravelers are prepared with complete information on travel policy, emergency contacts andare carrying proper documentation required by immigration authoritiesWorked with global teams to implement uniform travel process across the organizationInterlocked all cross function teams like resource fulfillment, capacity management, procurement, Global HR teams to implement the corporate travel program effectivelyMentored, coached and trained new team membersReceived multiple leadership awards and appreciation in recognition of the work

Managed IBM Corporate travel requirements by designing and implementing the internalprocess changes to accommodate the client need.Worked with the global teams to drive the process change to ensure uniformity across regionsLed business initiatives including brainstorming on new functionality for current systems.Gathered and documented the requirements that were critical to the business mission andused those requirements to customize for the IBM need.Conducted group sessions to allow different stakeholders to communicate their perspectiveswith each other, resolve any issues and come to an agreement quicklyCreated use case scenarios and documents ,work flow and business process to meet IBM's travel process requirement

Worked with corporate management team to customize the existing process as per IBM'scorporate Travel need.Demonstrated new innovative and creative concepts, functionalities and process that improve existing business process.Analyzed and optimized the existing business processes .It included performance enhancement requirements assessment and mapping of existing work flow and data flows

Worked as a consultant providing travel solution to the client IBM Global ServicesLearned IBM travel process and travel requirementsUsing Travel tools and reporting tools worked on the business travel data and MIS reports• Worked with the management team analyzing travel spent and the value of travel serviceprovided to the corporate client• Gained complete understanding of the corporate travel function

Managed end to end airline inventory and ticketing for airlines like Scandinavian Airlines, Air New Zealand, Ansett Australia and Canadian Pacific for South region in India.Handled passenger and travel agent queries on airline like change in reservation, baggage, special requests etcPartnered with sales team to increase airline sale

Trained on Travel Agency function and various airlines and agency processes