Sunitha Mani Email and Phone Number

Job Role LLYODS banking UK collection process as a CSR*Handled Inbound and Outbound calls *Acknowledge and appropriately greet and assist every customer in a timely manner.*Organize workflow to meet customer deadlines.*Customers going through extreme financial difficulty guiding them with the right payment plan to clear their dues to get rid of the interest which is been charged by the bank on day to day basis.*Attend to customer questions, complaints and… Show more Job Role LLYODS banking UK collection process as a CSR*Handled Inbound and Outbound calls *Acknowledge and appropriately greet and assist every customer in a timely manner.*Organize workflow to meet customer deadlines.*Customers going through extreme financial difficulty guiding them with the right payment plan to clear their dues to get rid of the interest which is been charged by the bank on day to day basis.*Attend to customer questions, complaints and concerns immediately, and facilitatesatisfactory resolution.Handled different types of customers few are below mentioned 1.First Time in Collection 2.Missed Payment due to Loss of Job or any other financial issues.3.All the Time in Collection Process.etc... Show less

Job Description:Sourced for candidates using various portals,Reference from selected candidates Conducted phone screening to bring in house the best talent.Successfully collaborated with Client to schedule interviews for recruiting candidates.