Who is Sunjit Ghosh? Overview
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Quick answer
Sunjit Ghosh is listed as Manager ERP Support at QAD, based in Pune, Maharashtra, India. AeroLeads shows a matched LinkedIn profile for Sunjit Ghosh.
Sunjit Ghosh previously worked as Technical Support Team Lead at Coupa Software and Senior Assigned Technical Support Engineer at Coupa Software. Sunjit Ghosh holds Bachelor Of Engineering - Be, Electrical, Electronics And Communications Engineering from University Of Pune.
Company email context
Email format at QAD
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QAD
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Profile bio
About Sunjit Ghosh
As a seasoned technical support team lead with 8 years of experience, I possess a deep understanding of technical operations, problem-solving skills, and exceptional leadership abilities. My background in engineering, combined with my years of experience, has equipped me with the necessary skills to manage complex technical issues while providing excellent customer service. Currently based in Pune, I am dedicated to driving success and growth for my team and the organisation as a whole.
Current workplace
Sunjit Ghosh's current company
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7 roles
Sunjit Ghosh work experience
A career timeline built from the work history available for this profile.
Technical Support Team Lead
Senior Assigned Technical Support Engineer
Mar 2021 - Mar 2023
Senior Technical Support Engineer
Mar 2020 - Mar 2021
Technical Support Engineer
● Coupa Software (NASDAQ: COUP), a leader in business spend management (BSM).● Provide second level of techno-functional support on Coupa enterprise solution (including power apps and acquired products that are assigned to the product vertical) and associated business understanding.● Work with other business units, including the Integration team, Operations, Engineering and Customer Success, as required ensuring strong customer satisfaction.
Feb 2018 - Mar 2020
Technical Support Engineer
● Handling technical queries by mode of tickets, email and telephonic communication.● Currently providing Support in 24 x 7 environments.● Working on Email security product and resolving issue related to Spamming, Phishing, Spoofing, RBL, Header, X-sender.● Supporting customer related to email archiving as well as DNS.● Managing client application on IIS. ● Troubleshooting issues related to IIS, SSL, FTP & DNS.● Troubleshooting technical queries related to Web Hosting… Show more ● Handling technical queries by mode of tickets, email and telephonic communication.● Currently providing Support in 24 x 7 environments.● Working on Email security product and resolving issue related to Spamming, Phishing, Spoofing, RBL, Header, X-sender.● Supporting customer related to email archiving as well as DNS.● Managing client application on IIS. ● Troubleshooting issues related to IIS, SSL, FTP & DNS.● Troubleshooting technical queries related to Web Hosting issues, error codes etc.● Strong customer-service orientation. Work well in multicultural workplace. Show less
Sep 2016 - Feb 2018
Technical Support Engineer
● Handling technical queries by mode of tickets, email and telephonic communication.● Currently providing L1 and L2 Support in 24 x 7 environments.● Strong analytical and problem-solving skills to investigate complex issues.● Strong customer-service orientation. Work well in multicultural workplace.● Ensuring all Tickets is attended within defined SLA agreements.● Troubleshooting technical queries related to Web Hosting issues, error codes etc.● Investigating issues… Show more ● Handling technical queries by mode of tickets, email and telephonic communication.● Currently providing L1 and L2 Support in 24 x 7 environments.● Strong analytical and problem-solving skills to investigate complex issues.● Strong customer-service orientation. Work well in multicultural workplace.● Ensuring all Tickets is attended within defined SLA agreements.● Troubleshooting technical queries related to Web Hosting issues, error codes etc.● Investigating issues related FTP, DNS, Firewall, Domains, Addon domain.● Email configuration in different email client, Email issues.● Installation of CMS tools like Word Press, Joomla etc.● Handling several issues (client and admin based) through control panel like Cpanel, WHM.● Providing basic support for mysql. Show less
Jan 2015 - Sep 2016
Team & coworkers
Colleagues at QAD
Other employees you can reach at qad.com. View company contacts →
NS
Nitesh Sisodiya
Colleague at QadMumbai, Maharashtra, India
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PO
Padraig O.
Colleague at QadIreland
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RV
Richard Van Der Maale
Colleague at QadThe Randstad, Netherlands
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PK
Pawel Koprowski
Colleague at QadWroclaw Metropolitan Area, Poland
View →
ML
Marie-France Le Noac'H
Colleague at QadTrégunc, Brittany, France
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CH
Chris Heard
Colleague at QadGreater Adelaide Area, Australia
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AP
Anand Pathanjali
Colleague at QadNew York City Metropolitan Area, United States
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PB
Poornima Bokade
Colleague at QadWashim, India
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YP
Yash Payare
Colleague at QadThane, Maharashtra, India
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MA
Marta Aurora Vicente Quiroga
Colleague at QadMataró, Catalonia, Spain
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Nitesh Sisodiya
Colleague at QadMumbai, Maharashtra, India
View →
PO
Padraig O.
Colleague at QadIreland
View →
RV
Richard Van Der Maale
Colleague at QadThe Randstad, Netherlands
View →
PK
Pawel Koprowski
Colleague at QadWroclaw Metropolitan Area, Poland
View →
ML
Marie-France Le Noac'H
Colleague at QadTrégunc, Brittany, France
View →
CH
Chris Heard
Colleague at QadGreater Adelaide Area, Australia
View →
AP
Anand Pathanjali
Colleague at QadNew York City Metropolitan Area, United States
View →
PB
Poornima Bokade
Colleague at QadWashim, India
View →
YP
Yash Payare
Colleague at QadThane, Maharashtra, India
View →
MA
Marta Aurora Vicente Quiroga
Colleague at QadMataró, Catalonia, Spain
View →
4 education records
Sunjit Ghosh education
Bachelor Of Engineering - Be, Electrical, Electronics And Communications Engineering
● H.S.C, Science
Chme Societys Bhonsala Military College, Arts, Science & Commerce, Rambhumi, Nashik 422005
Ssc
Saint Francis High School
10
Saint Francis High School
FAQ
Frequently asked questions about Sunjit Ghosh
Quick answers generated from the profile data available on this page.
What company does Sunjit Ghosh work for?
Sunjit Ghosh works for QAD.
What is Sunjit Ghosh's role at QAD?
Sunjit Ghosh is listed as Manager ERP Support at QAD.
Where is Sunjit Ghosh based?
Sunjit Ghosh is based in Pune, Maharashtra, India while working with QAD.
What companies has Sunjit Ghosh worked for?
Sunjit Ghosh has worked for Qad, Coupa Software, Sophos, and Aress Support.
Who are Sunjit Ghosh's colleagues at QAD?
Sunjit Ghosh's colleagues at QAD include Nitesh Sisodiya, Padraig O., Richard Van Der Maale, Pawel Koprowski, and Marie-France Le Noac'H.
How can I contact Sunjit Ghosh?
You can use AeroLeads to view verified contact signals for Sunjit Ghosh at QAD, including work email, phone, and LinkedIn data when available.
What schools did Sunjit Ghosh attend?
Sunjit Ghosh holds Bachelor Of Engineering - Be, Electrical, Electronics And Communications Engineering from University Of Pune.
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