Technical Support Team Lead
Current
Mar 2023 - Present
AeroLeads people directory · profile
Sunjit Ghosh Email & Phone Number
Team Lead, Technical Support
at
Coupa Software
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Team Lead, Technical Support
Location
Pune, Maharashtra, India
Company size
Who is Sunjit Ghosh? Overview
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Quick answer
Sunjit Ghosh is listed as Team Lead, Technical Support at Coupa Software, a company with 1905 employees, based in Pune, Maharashtra, India. AeroLeads shows a matched LinkedIn profile for Sunjit Ghosh.
Sunjit Ghosh previously worked as Technical Support Team Lead at Coupa Software and Senior Assigned Technical Support Engineer at Coupa Software. Sunjit Ghosh holds Bachelor Of Engineering - Be, Electrical, Electronics And Communications Engineering from University Of Pune.
Company email context
Email format at Coupa Software
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Coupa Software
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Profile bio
About Sunjit Ghosh
As a seasoned technical support team lead with 8 years of experience, I possess a deep understanding of technical operations, problem-solving skills, and exceptional leadership abilities. My background in engineering, combined with my years of experience, has equipped me with the necessary skills to manage complex technical issues while providing excellent customer service. Currently based in Pune, I am dedicated to driving success and growth for my team and the organisation as a whole.
Current workplace
Sunjit Ghosh's current company
Company context helps verify the profile and gives searchers a useful next step.
Coupa Software
6 roles
Sunjit Ghosh work experience
A career timeline built from the work history available for this profile.
Senior Assigned Technical Support Engineer
Mar 2021 - Mar 2023
Senior Technical Support Engineer
Mar 2020 - Mar 2021
Technical Support Engineer
- Coupa Software (NASDAQ: COUP), a leader in business spend management (BSM).
- Provide second level of techno-functional support on Coupa enterprise solution (including power apps and acquired products that are assigned to the product vertical) and associated business understanding.
- Work with other business units, including the Integration team, Operations, Engineering and Customer Success, as required ensuring strong customer satisfaction.
Feb 2018 - Mar 2020
Technical Support Engineer
- Handling technical queries by mode of tickets, email and telephonic communication.
- Currently providing Support in 24 x 7 environments.
- Working on Email security product and resolving issue related to Spamming, Phishing, Spoofing, RBL, Header, X-sender.
- Supporting customer related to email archiving as well as DNS.
- Managing client application on IIS.
- Troubleshooting issues related to IIS, SSL, FTP & DNS.
Sep 2016 - Feb 2018
Technical Support Engineer
- Handling technical queries by mode of tickets, email and telephonic communication.
- Currently providing L1 and L2 Support in 24 x 7 environments.
- Strong analytical and problem-solving skills to investigate complex issues.
- Strong customer-service orientation. Work well in multicultural workplace.
- Ensuring all Tickets is attended within defined SLA agreements.
- Troubleshooting technical queries related to Web Hosting issues, error codes etc.
Jan 2015 - Sep 2016
Team & coworkers
Colleagues at Coupa Software
Other employees you can reach at coupa.com. View company contacts for 1905 employees →
AL
Andy Lightfoot
Colleague at Coupa Software
Wokingham, England, United Kingdom, United Kingdom
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MD
Markus Denkhaus
Colleague at Coupa Software
Copenhagen, Capital Region Of Denmark, Denmark, Denmark
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PA
Prashant Arjariya
Colleague at Coupa Software
Indore, Madhya Pradesh, India, India
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SM
Snusha Moundekar
Colleague at Coupa Software
Pune, Maharashtra, India, India
View →
BL
Benjamin L.
Colleague at Coupa Software
Chatou, Île-de-France, France, France
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SG
Shubhangi G.
Colleague at Coupa Software
Pune, Maharashtra, India, India
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JK
Jithendra Kumar Reddy
Colleague at Coupa Software
Nandyal, Andhra Pradesh, India, India
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KN
Karan Nandkumar
Colleague at Coupa Software
Karlsruhe, Baden-Württemberg, Germany, Germany
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VA
Vincent Alquier
Colleague at Coupa Software
Toulouse, Occitanie, France, France
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SM
Shreya Mantri
Colleague at Coupa Software
Mumbai, Maharashtra, India, India
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Andy Lightfoot
Colleague at Coupa Software
Wokingham, England, United Kingdom, United Kingdom
View →
MD
Markus Denkhaus
Colleague at Coupa Software
Copenhagen, Capital Region Of Denmark, Denmark, Denmark
View →
PA
Prashant Arjariya
Colleague at Coupa Software
Indore, Madhya Pradesh, India, India
View →
SM
Snusha Moundekar
Colleague at Coupa Software
Pune, Maharashtra, India, India
View →
BL
Benjamin L.
Colleague at Coupa Software
Chatou, Île-de-France, France, France
View →
SG
Shubhangi G.
Colleague at Coupa Software
Pune, Maharashtra, India, India
View →
JK
Jithendra Kumar Reddy
Colleague at Coupa Software
Nandyal, Andhra Pradesh, India, India
View →
KN
Karan Nandkumar
Colleague at Coupa Software
Karlsruhe, Baden-Württemberg, Germany, Germany
View →
VA
Vincent Alquier
Colleague at Coupa Software
Toulouse, Occitanie, France, France
View →
SM
Shreya Mantri
Colleague at Coupa Software
Mumbai, Maharashtra, India, India
View →
4 education records
Sunjit Ghosh education
Bachelor Of Engineering - Be, Electrical, Electronics And Communications Engineering
● H.S.C, Science
Chme Societys Bhonsala Military College, Arts, Science & Commerce, Rambhumi, Nashik 422005
Ssc
Saint Francis High School
10
Saint Francis High School
FAQ
Frequently asked questions about Sunjit Ghosh
Quick answers generated from the profile data available on this page.
What company does Sunjit Ghosh work for?
Sunjit Ghosh works for Coupa Software.
What is Sunjit Ghosh's role at Coupa Software?
Sunjit Ghosh is listed as Team Lead, Technical Support at Coupa Software.
Where is Sunjit Ghosh based?
Sunjit Ghosh is based in Pune, Maharashtra, India while working with Coupa Software.
What companies has Sunjit Ghosh worked for?
Sunjit Ghosh has worked for Coupa Software, Sophos, and Aress Support.
Who are Sunjit Ghosh's colleagues at Coupa Software?
Sunjit Ghosh's colleagues at Coupa Software include Andy Lightfoot, Markus Denkhaus, Prashant Arjariya, Snusha Moundekar, and Benjamin L..
How can I contact Sunjit Ghosh?
You can use AeroLeads to view verified contact signals for Sunjit Ghosh at Coupa Software, including work email, phone, and LinkedIn data when available.
What schools did Sunjit Ghosh attend?
Sunjit Ghosh holds Bachelor Of Engineering - Be, Electrical, Electronics And Communications Engineering from University Of Pune.
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