Account Manager
Current- Oversee, maintain, and improve Dell's warranty renewal program, which drives nearly $1B in attributed revenue annually
- Develop, assign, and track project timelines via Asana and Excel for multiple projects and deliverables at a time
- Designed, wrote, and launched upsell, holiday, informational, and internal sales email campaigns and one pagers to announce the launch of each internally
- Maintain and audit data, reference, and content files
- Troubleshoot & solution for escalations and issues that arise within emails
- Facilitate regular status meetings to resolve issues and keep projects running smoothly
Feb 2022 - Present
