• Provided Kingdee Treasury Management System usage training, early technical support, and solutions for special circumstances to 10+ large companies. o Communicated with clients via 110+ virtual conferences or on-site meetings to capture their needs and provide technical solutions accordingly. o Established clients’ database, created tableau, and analyzed customer usage data to enhance customer viscosity by 25%.• Coordinated with managers from separate departments on system updates and deployment, generated project summary and presented it to senior managers.

• Assisted primary analyst to conduct in-depth top-down 30 pages research on domestic light industry. • Drafted a 30 pages company report of Smoore International (6969 HK) and deeply investigated upstream and downstream business including interviews with 50+ vendors.• Built up financial model for Shenzhen Jinjia Group (002191 CH), duties include input historical financial data, estimate key assumptions and balance three sheets, project 3 year forecasting for the company, and establish DCF model to estimate target price.

• Researched on the development of corporate credit rating system for Chinese online non-retail industry, and followed up the trial operation. o Monitored the rating changes and size of loan from 50+ Chinese online non-retail companies during the trial operation and created report to senior credit analyst. o Assisted the customer department to conduct due diligence for clients based on clients' rating reports.