Sunny Ray Email & Phone Number

Minneapolis, Mn, Us

Minneapolis, Minnesota, United States

Organizational Effectiveness, Business Advisory Services-Agile and Product operating model design and activation for a global agribusiness org-Program Management for multi-platform, multi-delivery member preference enhancements for a national health insurance org.-Program Management for an organizational spinoff and a telephony migration-Change Management for a Salesforce implementation-Process improvement and reporting for Digital Analytics

Greater Minneapolis-St. Paul Area

Instructor, online Project Management courses (420, 421, 620, 4 credits each).

St Paul, Minnesota, United States

-As a member of the Enterprise Excellence Global PMO, direct the achievement of portfolio and project results-Serve as internal consultant driving enterprise change capabilities and maturity-Developed and implemented an enterprise change management approach and training-Digital transformation change portfolio, readiness and adoption-Coach project leaders and change practitioners-Lead and support enterprise-wide initiatives, including a multi-year operating model redesign-Develop, enhance and deliver change management, project management and process improvement courses. Adapted in-person courses for fully virtual synchronous delivery

Greater Minneapolis-St. Paul Area

-Lead development of enterprise change capabilities and maturity-Develop a comprehensive Change Leadership approach, tool set and training for Ecolab-Develop and deliver customized two-day change practitioner training workshops, training 96 new change practitioners since 2019-Coach change practitioners on approach and application for their initiatives-Serve as change practitioner for strategic enterprise-wide initiatives-Lead, coach and support projects and programs for Ecolab's Global Enterprise Excellence PMO-Facilitate training workshops for Enterprise Excellence tools and methodology, including Project Management Foundations and Problem Solving Foundations

Deployment of two different cloud-based electronic medical record system platforms for 300 users across Social Services/Mental Health, Public Health, Detox and Correctional facilities for Ramsey County.-Successful implementation of PH-Doc EMR October 2017-Change management and project management, including change impact and risk analysis and mitigation, readiness planning, training planning and development, communications, engagement strategies-Business process redesign/electronic medical record systems workflows

-Program and change management focused on operational activation planning and readiness for $205 million, 342,000 square foot multi-specialty ambulatory medical center for 1,200 staff and 600 physicians opened Feb 22, 2016-Facilitated and integrated activation planning across 37 different functional teams, organizing process to develop and document 450 new workflows-Lead development and execution of a change readiness and customized (specialty and role specific) activation training plan for all 1,800 staff moving, including training on new processes, technology, facility, etc.-Lead design and execution of go-live command center-Post go-live process optimization and performance improvementPresentation: "Preparing for Day One: Operational Readiness of a New Outpatient Center." Healthcare Business Summit, Las Vegas, April 28,2016

Tria Orthopedic Center

-Grew business 275% over 5 years (combined revenues of $7.5 million) managing span of 62 employees-Operational director for the following departments: Quality Improvement, Physical Therapy, IT, Facilities and the TRIA Research and Education Institute, which includes an ACGME-accredited Sports Medicine Fellowship Program, Residency partnerships, orthopedic research, outcomes collection, and a Bioskills Laboratory-Strategic planning, directed quality improvement portfolio and execution-Key performance indicator dashboard development, quality reporting-Project and change management for electronic medical record deployment and phone system conversion-Contributed to effort to designed the process for preparing 7,000 staff and physicians for success with the 17,000 unique workflows identified within the Epic electronic medical record (EMR) system -Project and change management, including needs assessment and design development for TRIA facility expansion, increasing square footage by 30%, including remodeled Ambulatory Surgery Center, Physical Therapy department, Pain Center, Acute Injury Clinic, and Administrative areas-Achieved successful first time AAAHC accreditation, meeting 652 individual relevant standardsSelected Presentations: “Research and Changing Medical Practice- Improving Healthcare. Minnesota Health Information Management Association (MHIMA) conference, 11-30-12“Use of Lean 3P Tools to Optimally Expand Clinical Space at TRIA Orthopaedic Center”, Informs international conference, 10-9-13“Improving Healthcare Quality Through Outcomes Collection”Minnesota Health Information Management Association (MHIMA) annual conference, 4-30-14. 450 attendees. Keynote speaker“Use of Lean Tools and Sequential 3Ps to Optimally Expand Clinical Space at TRIA Orthopaedic Center.” Healthcare Leader Value Network webinar 5-21-14

-Served as internal consultant for quality improvement. Implemented and supported Lean process and clinical quality improvement methodology to improve quality and reduce waste within varied patient care delivery and support processes. Organizational Lean efforts result in an estimated $5 million in savings for Park Nicollet from 2004-2013-Implemented and supported Lean and clinical quality improvement methodology to improve quality and reduce waste within varied patient care delivery and support processes-Served in both the Surgical and Corporate areas, leading dozens of projects and coaching leaders of other projects-Developed and delivered training in quality improvement, Lean design (3P) and project management methodology-Developed business programs and services, Lean facility and program design (3P)-Developed measures and monitored performance against goal for key organizational metrics and supported implementation of countermeasures as needed

Operational manager for Otolaryngology, Urology and Sexual Medicine departments spanning several locations and 18 surgeons. Led multiple departmental and service line improvements. Program development for new Voice Clinic within Otolaryngology.

Edina, Mn

Opened a new branch outpatient clinic of Sister Kenny Physical Therapy. Responsible for start up and staff hiring, training, referral relations and management. Managed clinic volumes and expenses in addition to providing patient care.

Minneapolis, Mn

Outpatient physical therapist with orthopaedic and manual therapy focus.-Received Abbott Northwestern Hospital Employee of the Year Award, 2000-Developed new lymphedema and breast cancer program for Sister Kenny-Earned certification as Lymphedema Therapist through Lymphology Association of North America, 2001 -Earned Orthopedic Specialist certification through American Physical Therapy Association, 2003

Mba

Bachelor Of Science (Bs), Physical Therapy

Activities and Societies: Presidential Merit Scholarship recipient