Sunny Roy Email and Phone Number
A steady 15+ years hand on experience in Client and Customer Relationship Management with an undue dedication to work.
Vidhikarya Legal Services Llp
View- Website:
- vidhikarya.com
- Employees:
- 13
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Senior Client Relationship Manager ( Snr. Case Manager )Vidhikarya Legal Services Llp Jun 2023 - PresentKolkata, West Bengal, IndiaClient relationship/ Advocate Management/ Backoffice/ Operations/ Team Management/ Target driven/Client Service Management
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OperationsAmazon Development Centre (India) Private Limited Sep 2022 - Jun 2023Kolkata, West Bengal, India
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Back Office PlannerRomishome Pet Nursery Jun 2021 - Aug 2022Dubai, United Arab EmiratesCRM, client relation customer service, invoicing, retention, stock and supply management,rostering,planning.
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Client Relationship ManagerCodezin Technology Solutions Private Limited Aug 2019 - Jun 2021Kolkata, West Bengal, Indiaclient service, crm,retention -
Provisioning Accounts ManagerClarus Telecom Jul 2018 - Aug 2019Kolkata Metropolitan Area, West Bengal, IndiaMaintaining personal and team-level SLA and KPI per month.Back- Office- Data Analysis and data integration/Audit/ Client Relationship Management and Retention. -
Team LeadGanesh Infosolutions Sep 2008 - Jul 2018Kolkata● • Sep’08 – Jan’10 - Joined and worked as a Customer care Executive.• Skill – Voice – AIRTEL• Jan’10 – Mar’12 – Promoted as Performance Increment Coach (SME) • Driving Team KRA/KPI, Supervisor call, assisting on calls, feedback, and training new joiners.• Mar’12- Jul’18 – Promoted further as Team Leader.• Maintaining KRA/KPI of the team, Call audit, Feedback-Training, AHT, Shrinkage/Attrition control.
Sunny Roy Education Details
Frequently Asked Questions about Sunny Roy
What company does Sunny Roy work for?
Sunny Roy works for Vidhikarya Legal Services Llp
What is Sunny Roy's role at the current company?
Sunny Roy's current role is Master of Business Administration - MBA at Sikkim Manipal Institute of Technology.
What schools did Sunny Roy attend?
Sunny Roy attended Sikkim Manipal University - Distance Education.
Who are Sunny Roy's colleagues?
Sunny Roy's colleagues are Subrata Dey, Tanmay Biswas, Jyothi C, Adv. Mrighankhi Chakraborty, Simi Paul, Kranti Kirti Kuiri, Shashank Shri Tripathi.
Not the Sunny Roy you were looking for?
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Sunny Roy
Credit & Collections Analyst At Cbts | Ar Collections, Accounts Receivable, Communication, Customer Service, Accounting, Customer Issue Management, Refunds, Skip Tracing, Credit Recovery, Dispute Management, Team LeadKolkata1mitratech.com -
Sunny Roy
Strategic Sales And Acquisition Specialist | 8.5+ Years In Scaling Revenue And Building Strong Client Relationships | Ex Letstransport | Pickrr | Oyo | Info Edge IndiaNoida2gmail.com, gmail.com
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