In my previous role, I contributed communication, problem-solving, and technical diagnostics toward team efforts and business improvements. I am progressive minded and in tune with new developments in my field. I have proven to be effective and collaborative with strong customer service talents. I enjoy collective brainstorming sessions which all me to coordinate activities to achieve a common goal.
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Console OperatorOtr Nov 2021 - PresentAdelaide, South Australia, AustraliaConsole Operator POS handlerStock Receiver -
Information Technology Help Desk SupportWinterfield Cabinets Apr 2024 - PresentAdelaide, South Australia, AustraliaTroubleshoot and resolve technical issues reported by users, including problems withhardware, software, and network connectivity.• Provide guidance to users on how to use various software applications, tools, and systemseffectively.• Monitor system performance, network health, and other IT infrastructure components toensure they are functioning optimally.• Track and manage support requests and incidents through a ticketing system, ensuringthat they are resolved in a timely manner.• Install and configure software applications and hardware devices for users, ensuring theyare set up correctly and functioning as intended.• Manage user accounts, permissions, and access controls to ensure security andcompliance with organizational policies. -
Information Technology Help Desk SupportWinterfield Cabinets Apr 2024 - PresentAdelaide, South Australia, Australia -
Information Technology System SupportInsignia Financial Nov 2022 - May 2023Adelaide, South Australia, Australia -
Operations SupervisorGlobal Sightseeing Pvt. Ltd. Oct 2013 - Sep 2022Gujarat, AhmedabadLondon Based Tourism company – Golden Tours • Customer Service Escalations overcalls• Customer assistance on Backoffice• Tour Operations coordination• Managing Staff & Staff Roaster• Generating daily, weekly, monthly Sales & ad hoc Reports on excel • Training New Staff
Sunny Thakkar Education Details
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5.6 Gpa
Frequently Asked Questions about Sunny Thakkar
What company does Sunny Thakkar work for?
Sunny Thakkar works for Otr
What is Sunny Thakkar's role at the current company?
Sunny Thakkar's current role is IT System Support.
What schools did Sunny Thakkar attend?
Sunny Thakkar attended Torrens University Australia.
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Sunny Thakkar
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Sunny Thakkar
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Sunny Thakkar
Cincinnati, Oh
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