Sunny . Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Karnataka, India

Responsibilities:• Develop, standardize, and maintain business critical metrics, analysis, statistical modeling, and reporting• Build and own scalable solutions for new and ongoing reports and dashboards to support business needs• Enable decision-making by retrieving & aggregating data from multiple sources to present in digestible format• Analyze large data sets using a variety of database query, Python scripts and data visualization tools• Developed classification models for procurement using different ensemble techniques like random forest• Generated multi parameter data matrix in order to extract correlations using various clustering techniques• Be responsible for the Case Fill Rate and Loss Tree Analysis on product categories and distribution channels• Solving business problems with focus on understanding root causes & driving forward-looking opportunitiesAchievements:• Appreciated by client for achieving growth in Case Fill Rates by 2% due to detailed Loss Tree Analysis• Decreased data refresh rate from 20 secs to 5 secs by implementing query performance tuning techniques

Title: Analyzed Samsung Mobile digital presence and formulated strategy to increase its Net Promoter ScoreProject details:• Conducted primary research including 6 FGDs and 42 personal interviews to identify customer pain points• Performed data mining & trend analysis on social media platforms and tested against industry benchmarks• Identified the best strategies in digital marketing by analyzing the social media campaigns of 3 leader brands• Employed gap analysis on data of different social media handles & website and suggested alternate strategiesAchievements:• Appreciated by MD, Samsung Research and Samsung Korea HQ for the recommendations to improve NPS• Identified 5 key success factors to improve NPS and user engagement across different social media platforms• Proposed Samsung to decrease its service time by 88.2% by justifying its importance as a purchase decision

Mu

Title: Collaborated with CIO team to design AI-based chatbot & develop Prediction Models on attritionProject Details:• Designed chatbot using Google Diagflow and Machine Learning for 2 use cases to reduce operational cost• Formulated 5 predictive models on R & MS Excel to forecast attrition of client by utilizing statistical methods

• Modified the Ladle Tracking Model (LTM) to reduce the cycle time and reduce wastage• Reduced casting cycle by 8% by developing tools, reports & analytics necessary to drive improvement in LTM

Bengaluru Area, India

Responsibilities:• Designed, implemented and supervised Customer Segmentation Platform for a major E-Commerce firm• Segmented customers into measurable sections according to their needs, behaviors and demographics• Updated 25+ segments & modified their features to support requirements like Daily & Monthly Active Users• Integrated new platform with existing systems like A/B Test Platform,Ads Platform & Notification Platform• Gathered requirements from 25+ business users across 5 geographical locations & imbibed them for project• Analyzed profit & cost implication on market & offered Value-based segmentation to determine profit potential• Created an in-house dashboard tool for consolidating data about various segments rather than writing queriesAchievements:• Earned “Insta Award” for increasing Notifications Opened Ratio by 10% and thus increasing profit by ₹30 L• Awarded “Automation Champion” for creating a tool which consolidates and exports key data to the end user

Mba - Master Of Business Administration, Business Administration And Management, General

B.Tech, Electrical And Electronics Engineering, 8.49

Activities and Societies: Actively participated in various tech fests like Sankalp-a National level Techo Management Symposium. Interested.

Aissce, Science