Sunny . Email & Phone Number

Bengaluru, KA, IN

Bengaluru, Karnataka, India

• Responsibilities:
• Develop, standardize, and maintain business critical metrics, analysis, statistical modeling, and reporting
• Build and own scalable solutions for new and ongoing reports and dashboards to support business needs
• Enable decision-making by retrieving & aggregating data from multiple sources to present in digestible format
• Analyze large data sets using a variety of database query, Python scripts and data visualization tools
• Developed classification models for procurement using different ensemble techniques like random forest

• Title: Analyzed Samsung Mobile digital presence and formulated strategy to increase its Net Promoter ScoreProject details:
• Conducted primary research including 6 FGDs and 42 personal interviews to identify customer pain points
• Performed data mining & trend analysis on social media platforms and tested against industry benchmarks
• Identified the best strategies in digital marketing by analyzing the social media campaigns of 3 leader brands
• Employed gap analysis on data of different social media handles & website and suggested alternate strategiesAchievements:
• Appreciated by MD, Samsung Research and Samsung Korea HQ for the recommendations to improve NPS

Mu

• Title: Collaborated with CIO team to design AI-based chatbot & develop Prediction Models on attritionProject Details:
• Designed chatbot using Google Diagflow and Machine Learning for 2 use cases to reduce operational cost
• Formulated 5 predictive models on R & MS Excel to forecast attrition of client by utilizing statistical methods

• Modified the Ladle Tracking Model (LTM) to reduce the cycle time and reduce wastage
• Reduced casting cycle by 8% by developing tools, reports & analytics necessary to drive improvement in LTM

Bengaluru Area, India

• Responsibilities:
• Designed, implemented and supervised Customer Segmentation Platform for a major E-Commerce firm
• Segmented customers into measurable sections according to their needs, behaviors and demographics
• Updated 25+ segments & modified their features to support requirements like Daily & Monthly Active Users
• Integrated new platform with existing systems like A/B Test Platform,Ads Platform & Notification Platform
• Gathered requirements from 25+ business users across 5 geographical locations & imbibed them for project

Mba - Master Of Business Administration, Business Administration And Management, General

B.Tech, Electrical And Electronics Engineering, 8.49

Activities and Societies: Actively participated in various tech fests like Sankalp-a National level Techo Management Symposium. Interested.

Aissce, Science