Program Manager - Global Process Excellence
Current
Feb 2024 - Present
AeroLeads people directory · profile
Sunny Kumar Email & Phone Number
Program Manager @ Google | Ex-Amazon | Customer Experience & Quality
at
Google
1 work email found
@tatacommunications.com
2 phones found area 000 and 877
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Program Manager @ Google | Ex-Amazon | Customer Experience & Quality
Location
Hyderabad, Telangana, India
Company size
Who is Sunny Kumar? Overview
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Quick answer
Sunny Kumar is listed as Program Manager @ Google | Ex-Amazon | Customer Experience & Quality at Google, a company with 219238 employees, based in Hyderabad, Telangana, India. AeroLeads shows a work email signal at tatacommunications.com, phone signal with area code 000, 877, and a matched LinkedIn profile for Sunny Kumar.
Sunny Kumar previously worked as Program Manager - Global Process Excellence at Google and Progam Manager - Engineering Operations at Google. Sunny Kumar holds Mba, Systems & Finance from Symbiosis International University.
Company email context
Email format at Google
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{first}.{last}@tatacommunications.com
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Profile bio
About Sunny Kumar
PgM and business consultant with 14+ years of Process excellence, Quality mgt and business transformation experience across Ecommerce, IT & Telecom domains.Core Competencies: Program mgt, BPM, Process Improvement, Quality, Lean Six sigma, Agile SDLC, Customer Relationship Management, Solution consulting & Design, OSS/BSS,ARIS, eTOM, ITIL, IT Service Delivery
Listed skills include Business Analysis, Business Process Management, Itil, Aris, and 24 others.
Current workplace
Sunny Kumar's current company
Company context helps verify the profile and gives searchers a useful next step.
Google
9 roles
Sunny Kumar work experience
A career timeline built from the work history available for this profile.
Progam Manager - Engineering Operations
Aug 2022 - Feb 2024
Senior Program Manager
Apr 2021 - Aug 2022
Process And Performance Management For Digital & Devices Domain
Aug 2017 - Mar 2021
Manager - Business Excellence
Tata Communications
Process Improvement, Efficiency improvement & Cost Optimisation Projects for various LOBs and functions in Tata Communications by utilizing six sigma tools & techniques
Dec 2014 - Aug 2017
Associate Process Consultant
Nov 2013 - Dec 2014
Senior Associate Consultant
Jul 2012 - Oct 2013
Associate Consultant
- Consulting assignments for UK's largest telecom service provided:1) Business Process Consultant for customer contact management area in the CRM space2) Solution consultancy in the End to End Infrastructure OSS space.
- End to End stakeholder engagement for requirement capture cum elicitation and requirement shaping/analysis
- Rapid Impact Assessment and Feasibility… Show more Consulting assignments for UK's largest telecom service provided:1) Business Process Consultant for customer contact management area in the CRM space2) Solution.
- Rapid Impact Assessment and Feasibility Analysis
- Creation of RIA and Solution Design while ensuring adherence to existing standards
- Managing system transformations, ensuring minimum impact on customer experience in the transition phase
Sep 2010 - Oct 2013
Assistant Manager
- Conceptualizing a IT Disaster Recovery framework for selected clients
- Business Impact Analysis & Risk Mitigation for critical IT components
- Act as Single Point of Contact (SPOC) for technical service delivery
- To manage the performance of contracted services to clients and ensure that the agreed Service Levels are met
- Devising strategies and liaison with other technology functions to ensure high availability and CSAT
- Manage all change requests, ramp ups, and… Show more
Jul 2009 - Aug 2010
Team & coworkers
Colleagues at Google
Other employees you can reach at google.com. View company contacts for 219238 employees →
HH
Hi Hidi
Colleague at GoogleThailand, Thailand
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CE
Cesar Efrain Rodríguez Rios
Colleague at GoogleTijuana, Baja California, Mexico, Mexico
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AS
Anand Shukla, Ph.D.
Colleague at GoogleOrlando, Florida, United States, United States
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TJ
Trevor Jenkins
Colleague at GoogleOrlando, Florida, United States, United States
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YP
Yeung Pang
Colleague at GoogleKowloon City District, Hong Kong SAR, Hong Kong
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MM
Matheus Menes
Colleague at GooglePasso Fundo, Rio Grande Do Sul, Brazil, Brazil
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MR
Makana Roh
Colleague at GooglePleasant Hill, California, United States, United States
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JG
Justin Gladfelter
Colleague at GoogleSan Francisco Bay Area, United States
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CK
Carla Kelly Dos Santos
Colleague at GoogleSão Paulo, Brazil, Brazil
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JP
Jaya Prakash
Colleague at GoogleTirukovilur, Tamil Nadu, India, India
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Hi Hidi
Colleague at GoogleThailand, Thailand
View →
CE
Cesar Efrain Rodríguez Rios
Colleague at GoogleTijuana, Baja California, Mexico, Mexico
View →
AS
Anand Shukla, Ph.D.
Colleague at GoogleOrlando, Florida, United States, United States
View →
TJ
Trevor Jenkins
Colleague at GoogleOrlando, Florida, United States, United States
View →
YP
Yeung Pang
Colleague at GoogleKowloon City District, Hong Kong SAR, Hong Kong
View →
MM
Matheus Menes
Colleague at GooglePasso Fundo, Rio Grande Do Sul, Brazil, Brazil
View →
MR
Makana Roh
Colleague at GooglePleasant Hill, California, United States, United States
View →
JG
Justin Gladfelter
Colleague at GoogleSan Francisco Bay Area, United States
View →
CK
Carla Kelly Dos Santos
Colleague at GoogleSão Paulo, Brazil, Brazil
View →
JP
Jaya Prakash
Colleague at GoogleTirukovilur, Tamil Nadu, India, India
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3 education records
Sunny Kumar education
Mba, Systems & Finance
B.E, Information Technology
Hsc, Science
Nazareth Academy
FAQ
Frequently asked questions about Sunny Kumar
Quick answers generated from the profile data available on this page.
What company does Sunny Kumar work for?
Sunny Kumar works for Google.
What is Sunny Kumar's role at Google?
Sunny Kumar is listed as Program Manager @ Google | Ex-Amazon | Customer Experience & Quality at Google.
What is Sunny Kumar's email address?
AeroLeads has found 1 work email signal at @tatacommunications.com for Sunny Kumar at Google.
What is Sunny Kumar's phone number?
AeroLeads has found 2 phone signal(s) with area code 000, 877 for Sunny Kumar at Google.
Where is Sunny Kumar based?
Sunny Kumar is based in Hyderabad, Telangana, India while working with Google.
What companies has Sunny Kumar worked for?
Sunny Kumar has worked for Google, Amazon, Tata Communications, Tech Mahindra, and Infosys.
Who are Sunny Kumar's colleagues at Google?
Sunny Kumar's colleagues at Google include Hi Hidi, Cesar Efrain Rodríguez Rios, Anand Shukla, Ph.D., Trevor Jenkins, and Yeung Pang.
How can I contact Sunny Kumar?
You can use AeroLeads to view verified contact signals for Sunny Kumar at Google, including work email, phone, and LinkedIn data when available.
What schools did Sunny Kumar attend?
Sunny Kumar holds Mba, Systems & Finance from Symbiosis International University.
What skills is Sunny Kumar known for?
Sunny Kumar is listed with skills including Business Analysis, Business Process Management, Itil, Aris, Microsoft Office, Microsoft Visio, Sdlc, and Agile Methodologies.
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