• Managed and grew CA panel by 20% to match census in efforts to fully represent the market and meet our clients’ needs• Created benchmarks and KPIs for measurement of panel to decrease CPA and extend lifespan and increasing average value by $20+ per panelist• Created visualization for both US & CA markets on panel KPI & feasibility for IR (incidence rate), allowing sales and ops to have quicker response times for any RFP

• Assisted in determining strategies to increase individual in-game spending by 12% across 3 months using players’ purchase data history• Participated in the design specification and strategies of 2 new events, group offers and the event store, with the goal of diversifying purchase channels, developing in-game events & increasing profits

• Took lead on projects, determining appropriate research methods, survey design, analysis method and data visualization • Managed multiple partners, (e.g. data processing, panels, vendors etc.) during research design, set-up and management of various quantitative and qualitative research projects• Effectively managed multiple projects at once, troubleshooting issues as they come across, anticipated potential difficulties and identified pain points and their prevention

• Completed 7 projects on Alexa voice recognition software, including Fire TV cube, alarm system recognition etc.• Worked as coordinator and later as a lead in projects to synchronize participants, vendors, researchers, customers and management to optimize workflow in order to gather highest quality data for customers’ needs• Held accountability for specific processes which includes securing testing materials, handling logistics, troubleshooting technical or process issues and providing daily data report• Worked independently & collaboratively to meet research objectives by following complex project protocol & continually refine participant experience and in a fast-paced, highly collaborative, and dynamic work environment• Continuously evaluated data collection tools and protocol/process to offer solutions to ensure quality, efficiency & salability for existing and future collections

• Support the design and conduct of market research studies (e.g. designing survey instruments, specification of analytic plans, tracking fieldwork progress, managing revisions to survey instruments, link checking, meeting scheduling etc.)• Assist in preparing all documents required in the custom research project cycle from proposal to final invoicing (i.e. preparation of summary reports and presentations, managing project communication with clients etc.)

Created and implemented learning exercises to identify skill areas requiring improve.Designed teaching materials to provide students with comprehensive understanding of subjects

• Researched articles in assistance of professor’s proposal grant – Sociology of Environmental Development Processes• Managed budget planning and administrative work to ensure smooth grant proposals’ smooth operations

• Monitored on-line marketing tools, including apps, online marketing designs and projects• Initiated marketing reports, including sales figures and market dynamics, to present in weekly meetings Created e-cards, logos, posters, content, and graphic designs to promote brand image and company services & products