Sunshine Levin Email & Phone Number

Central Illinois, United States

Atlanta, Ga, Us

SUMMARYI drive analyst relations within a high-performing Marketing organization for a company that solves sales problems with a SaaS (software as a service) offering.PRIMARY FOCUSMy core functions are marketing strategy & analyst relations - I build bridges between Salesloft, analysts, and the larger marketplace. Always with an eye to what Salesloft needs to achieve to get from here to there.SALESLOFT SOURCES OF JOYBuilding relationships. I work with analysts at firms of all sizes, and individuals across the Salesloft team. I want them all to know and feel #saleslove in a meaningful way.Guiding relationships to impact. I want the analyst community to get exactly what they need from Salesloft so they can do their job to the best of their ability. And I want to channel the expertise from analysts across the Salesloft team to make meaningful differences in how we perform.Investing in growth. The work I do is often new - new to me, new to our team, and new to Salesloft. We have endless opportunities to experiment, pilot, create, and build...which is both my why and a source of power for Salesloft.Elevating others. I’m 20+ years into my career and I have seen a thing or two. The work that always gets a “yes” from me is helping others find and use their voice. I win, they win, everyone wins.ABOUT SALESLOFTSalesloft delivers a performance force multiplier for the world’s most demanding companies. Salesloft’s Revenue Orchestration Platform, delivering the first AI-powered durable revenue engagement model, keeps market-facing teams on top of all buyer signals, with outcomes-driven prioritization so they always act first on what matters most. For more information visit salesloft.com.

Atlanta, Ga, Us

SUMMARYI lead the customer marketing and analyst relations group within a very talented Marketing organization for a company that solves sales problems with a SaaS (software as a service) offering.PRIMARY FOCUSMy team’s core functions are customer advocacy and analyst relations - we build bridges between Salesloft, our customers, and the larger marketplace.SALESLOFT SOURCES OF JOYBuilding relationships. I work with analysts, influencers, and customers, perpetually seeking out gaps to fill with knowledge, expertise, understanding, and #saleslove.Investing in growth. The work I do with my team is often new - new to me, new to our team, and new to Salesloft. We have endless opportunities to experiment, pilot, create, and build...but it all leads to meaningful impact which is both my why and a source of power for Salesloft.Elevating others. I’m 21 years into my career and I have seen a thing or two. The work that always gets a “yes” from me is helping others find and use their voice. I win, they win, everyone wins.ABOUT SALESLOFTSalesloft is the provider of the leading sales engagement platform that helps sellers and sales teams drive more revenue. The Modern Revenue Workspace™ by Salesloft is the one place for sellers to execute all of their digital selling tasks, communicate with buyers, understand what to do next, and get the coaching and insights they need to win. Thousands of the world’s most successful sales teams drive more revenue with Salesloft. For more information visit salesloft.com.

Atlanta, Ga, Us

SUMMARYI am an individual contributor in the Product Marketing group within a very talented Marketing organization for a company that solves sales problems with a SaaS (software as a service) offering.PRIMARY FOCUSMy core function is to build positioning and messaging for our product and our company. I write and I do research to help make sure we focus on the things that differentiate SalesLoft from competitors and other companies that seem similar from a distance.SALESLOFT SOURCES OF JOYCustomer Advisory Board. I thoroughly enjoy the SalesLoft relationships and the client relationships that I get to grow as a result of this initiative.Customer eNewsletter. This is how we let customers know what's going on in our product and at SalesLoft, and I love finding ways to make it just as awkwardly charming as it is informative with puns, dad jokes, and lyrics from 90's jams.ABOUT THE COMPANY/PRODUCTSalesLoft is the leading sales engagement platform, helping sales organizations to deliver a better sales experience for their customers. More than 2,000 customers use the company’s category-leading sales engagement platform to engage in more relevant, authentic, and sincere ways, including Square, MuleSoft, Alteryx, and Dell.Based in Atlanta, Georgia, with additional offices in San Francisco and New York, SalesLoft has more than 300 employees and was recognized as the #1 best place to work in Atlanta. The company was also named the 7th Fastest-Growing Technology Company in North America by Deloitte.

Atlanta, Ga, Us

High-impact group mentoring program focused on helping women who have mastered the technical aspects of their jobs and are ready to have a greater impact on their organizations. Percepta challenges these women to think broadly, manage others, and make conscious choices, driving their careers and achieving exceptional business results. Key learnings include positioning and direction, conscious decision-making, and culture in the workplace.

Armonk, New York, Ny, Us

SUMMARYI am manager to a group of top-notch, geographically diverse Product Analysts. As individuals, we work in development, co-located with our respective agile development teams. As a team, we provide balanced, holistic product ownership & guidance, including contributions as subject matter experts outside of the development organization. We also make sure shit gets done on our teams, for our teams, and with our teams. We are leaders.PRIMARY FOCUSMy core function is to help my directs do their job, as well as to help make my manager's life easier when it comes to anything that falls under the SME domain for our software.SOURCE OF JOYOne of my favorite responsibilities, is authoring, co-authoring, and delivering subject matter expert talks at events hosted by Silverpop, an IBM Company. I've traveled to multiple major cities in the US as well as London for this over the last 7 years, and it never gets old.ABOUT THE COMPANY/PRODUCTSilverpop's Engagement Marketing suite of Web-based solutions enables companies worldwide to build relationships with customers and prospects through the creation, automation and delivery of relevant online messaging. We are now part of IBM, branded as the IBM Marketing Cloud.

Armonk, New York, Ny, Us

I am a Senior Product Analyst for new development on Silverpop's Engage SaaS product. I work within a blended team of development, architect, quality assurance, and user experience folks to get things done.I am the product owner of much of our application's core functionality, including data management (databases, queries, contact lists) and sending.Silverpop's Engagement Marketing suite of Web-based solutions enables companies worldwide to build relationships with customers and prospects through the creation, automation and delivery of relevant online messaging.

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*Leveraged corporate version of Rational Unified Process (RUP) framework to create and improve proprietary, in-house applications: online enrollment, web self-service (Catalyst Connect), and 3rd party partner applications such as custom call center application and automated phone “press-1-to-pay” application.*Responsible for entire Project Lifecycle for Catalyst Connect v1 payment process improvements, 3rd party partner online enrollment application, and 3rd party partner automated phone “press-1-to-pay” capability.*Supported entire Project Lifecycle for Catalyst Connect v2.0, which consisted of converting the original Flash platform to a .NET platform, adding customer-facing and back-end functionality as a result of customer-user and business-user feedback from the Catalyst Connect v1 experience, and introducing a brand new look.

*Responsible for multi-lingual call center and escalated customer service staff of 20, which included handling highly escalated issues that required resolution and follow up with the Georgia Public Service Commission. *Reduced average enrollment and average payment processing time by 50% via custom call center application. Learned, improved, and documented customer care processes and policies, enabling move of 3rd party call center and lowering per-agent cost by 25%. Created training curriculum and schedule for both internal and call center agents. *Introduced trouble ticketing system for non-critical customer care issues, increasing availability of escalated agents and establishing an issue resolution standard of 48 hours.

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Managed Catalyst’s marketing efforts, such as the development and execution of event and sales materials, advertisements, and website.

Rippon Vineyard & Winery - harvest team memberTreble Cone Skifield - customer information

Us

*Deployed and administered salesforce.com for sales and marketing organization. Within 12 months, salesforce.com was the system of record for sales pipeline tracking and reporting, used by 15+ sales and sales support staff for daily sales contacts, as well as the executive management team for forecasting and planning. *Introduced webcasts to marketing portfolio, hosting and administering dozens annually with hundreds of attendees during a post 9/11 environment when travel budgets were dramatically . Integrated salesforce.com lead generation capabilities with website to support webcast registration, promotion responses, event registration, and general website inquiries. *Increased new sales in Energy Planning Software group via RFP response, pipeline documentation and management, general marketing efforts, and VIP support during closing process. Part of team that doubled sales revenues in 5 years.