Supratim Basu Email and Phone Number
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Supratim has 17 years of experience in Analytics and Consulting across Banking, Financial Services & Insurance domain.His core area of expertise is Customer Analytics across various industries and markets. He is a subject matter expert in Risk, Fraud, Marketing, Collections and Operations analytics for Financial Service and Retail Industry. Throughout his career Supratim has been instrumental in driving multi-million dollar business impact through an array of analytical solutions and strategies designed to address complex business problems.He has successfully led and grown existing business and at the same time built teams from scratch for new engagements with clients. Over last one decade or so he has worked with few of the most respected companies in the world like GE,Genpact,HSBC & Wells Fargo. He has experience of working both in the captive as well as in the consulting model and globally covered almost all regions from Americas to LATAM to Europe and ASP in terms of projects.Supratim has extensive knowledge of Predictive Modeling (e.g. Product Propensity modeling, Risk, Fraud, Collections Score cards, Behavioral scorecards) on one hand and equally adept in building Customer strategy (e.g. Focused targeting strategy, Line management strategy, Over-limit strategy, Collections Treatment Offer Design and Micro level strategy for personalized customer experience).He has an impeccable record of obtaining great Customer NPS and won various customer awards at an individual and team level.He has led large teams with Strategy, Data Scientist and BI profiles. Won awards for Best Team experience reflected through Voice of Employee Scores for his team.
Wells Fargo
View- Website:
- wellsfargo.com
- Employees:
- 246787
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Assistant Vice President (Consumer Credit Risk Management Group)Wells Fargo Jan 2019 - PresentBengaluru Area, IndiaCurrently responsible for setting up a new engagement to support the Auto Credit Risk team of the bank. The initial focus has been to set up the collections analytics team driving strategy and operational analytics with the goal of reducing losses and develop a strong portfolio oversight structure. -
Assistant Vice President (Consumer Data Science & Innovation Group)Wells Fargo Jun 2017 - Dec 2018Bengaluru Area, IndiaLed a 12 member team of data scientists building advanced analytics offerings and solutions in the area of sales & customer fulfillment supporting the Home Lending business of the bank. The team was a part of the Consumer Data Science and Innovation Group within the Knowledge Service. The team was also engaged in doing cutting edge analytics using advanced machine learning techniques like text mining in order to find meaningful insights from the complaints data and creating a best-in-class infrastructure for reporting and analyzing complaints at many levels. -
General ManagerMagma Fincorp Ltd. Jul 2015 - May 2017Mumbai Area, IndiaReported to the SVP & led the recovery analytics division which provided analytics support for the entire portfolio of diverse products offered by the NBFC (Auto, Mortgage,Commercial Equipment, SME Loans etc.) -
Senior Manager (Analytics Coe)Hsbc Mar 2013 - Jul 2015Reported to the VP & led a team which provided analytics support globally both in the area of collections strategy as well as operations in order to mitigate losses and improve collection efficiency of the bank. -
Manager (Analytics Coe)Genpact Llc Oct 2010 - Feb 2013Led a team of 15 resources to design & deliver analytics projects in the area of credit risk analytics and marketing for one of the Global clients of Genpact. Being the key point of contact with the senior customer process owners & business development leaders to collate the customer requirements and guide the overall team to deliver on the projects. Accountable for growing the overall team through mining opportunities and creating proposals for providing support to additional areas thereby increasing the overall revenue generation. -
Senior Consultant (Analytics Coe)Genpact Jul 2008 - Sep 2010Led the Collections and Account Management team for one of the Global Clients of Genpact. Was part of the pilot batch which set up the engagement for Genpact and was actively involved in the transition of the account to Genpact .Led the design and execution of a wide range of Collection strategy efforts in line with client requirements for profitability and cost effectiveness. This included development of segmentation for targeting purposes, creation of appropriate treatment plans based on risk profile, test design, results analyses based on full P&L evaluation and a general reporting function related to all collection-related efforts. Provided guidance to the team in developing various credit line increase/decrease and account closure strategies for current, delinquent and inactive accounts to minimize bad balance growth and losses from the high risk segments of the portfolio and increase activation rate and sales from the lower risk segments. -
Consultant (Analytics Coe)Genpact Jun 2006 - Jun 2008BangaloreLed the analytic projects for the GE Money Personal Loans portfolio focussing specifically on the collections function. Leverage Angoss Knowledge Seeker /FICO® Model Builder Decision Trees for strategy design, predicting risk behavior and preparing recommendations for optimizing risk performance.Build champion challenger strategies driving delinquency & loss improvements while maintaining acceptable expense levels.Perform ad hoc analysis to address variances relative to Plan and YOY credit strategies -
Business Analyst & Senior Catastrophe Risk Modeler (Analytics Coe)Ge Sep 2004 - May 2006BangaloreKey Function – Providing risk assessment and (re)insurance pricing support to underwriters of one of the largest re insurers in the world.
Supratim Basu Skills
Frequently Asked Questions about Supratim Basu
What company does Supratim Basu work for?
Supratim Basu works for Wells Fargo
What is Supratim Basu's role at the current company?
Supratim Basu's current role is Assistant Vice President (Consumer Credit Risk Management Group) at Wells Fargo.
What is Supratim Basu's email address?
Supratim Basu's email address is su****@****ail.com
What skills is Supratim Basu known for?
Supratim Basu has skills like Strategy, Analytics, Segmentation, Management, Risk Management, Sas, Leadership, Financial Risk, Credit Cards, Portfolio Management, Predictive Analytics, Crm.
Who are Supratim Basu's colleagues?
Supratim Basu's colleagues are Susan Barnes, Jill Freel, Carter Backhaus, Ram Narayan, Matt D'anna, Madhushree R, Kevis Wadlington, Crcm.
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