Supritam Basu Email & Phone Number

Kolkata, West Bengal, India

Budgeting and Costing – Have already reduced costs amounting to Rs 40 lacs approximately by technological changes (Like replacement of IBM App-connect by Lamda Functions, Negotiating IBM ODM Licence Support Renewals / HCL DX Websphere Licence Support Renewals / Rate Negotiations with CIBIL )Vendor Management - Identifying new vendors for new products (like.

Kolkata, West Bengal, India

Core Member for successfully conceptualising and implementing Digital Marketplace for Construction Equipment acting as Business Analyst and Business Process Manager

Kolkata Area, India

As AVP – Operational Risk, prime responsibility was to review and evaluate the ongoing process, identify the gaps in the process, identify risk, ensure all the risk mitigants are built in the processes and ensure primary and secondary controls, building Risk Control Metrics and testing Take stock of the activities where there is no processes and building.

Expense ManagementPayroll and Employee Benefit ManagementAutomation Projects Service Quality Enhancements

SREI BNP ParibasManaging Nine Regional Accounts and respective 30 branches accross India:Key deliverables as follows: Taking stock process followed at the branches therafter build set branch processes so that standard processes are followed accross all branches and continual improvementPerformance Management thru building MOP'sMonitoring: Budgets.

Reviewing SOX, process & quality audits done by the Regional Managers and discussing the same with the Operations Team with the respective Root Cause AnalysisProcess management through continual improvement with an untimate objective to put in place an robust, automated, risk and error free process.Operations risk management through identification of.

As Regional Manager - Audit & Internal Control - Conducting SOX audits, process audits and quality audits, imparting quality trainings, process training for 11 branches across Jharkhand, Orissa and part of West Bengal since Apr 2006. Monitoring the transactional productivity levels of the branches and reasons thereof and suggesting remedies to the.

As Regional Operations Manager, managed Retail Asset Operations for Home Loans, Consumer Loans and Credit Cards of 6 branches spanning Jharkhand & Western Orissa from Apr'05 to March'06 comprising of Disbursement, Banking, Customer Service with key focus on timely deliverable to internal and external customer, adhering to TAT's, Nil operations.

Handled the operations for Consumer Loans and Credit Cards for Kolkata and suburban areas (based at Kolkata) leading a team of 55 members as Area Operations ManagerHandled consumer Loans for Nagpur, MP and Chattisgarh leading a team 46 persons. Consumer Loans operations for Orissa and Jharkhand with 4 branches from April 2003 to Dec 2003 and managed a team.

• Major Achievements:
• Increased the market share of Construction equipment finance from 7.5% to 37%
• In the special assignment of Bank reconciliation of CC a/c Kolkata - unreconciled items were reduced to 168 items from 17000 items appx.
• Pending items reduced from 1200 items to 15 items in Dealer reconciliation and all revenue accounts
• Infrastructural set-up with respect to identifying potential operating pockets and finalising the Geo Limits, identification of Service Providers, CVA'S, DSA and Marketing officers and Setting up Collection Team.
• Within 6 months of commencement of the Two wheeler operations we came out as the market leaders