• Managing portfolio of total 4M ACV • Help customers identify their objectives/goals, use cases with Apptio, IBM that could add value to their business• Closely work with Account Teams for At Risk Accounts• Build roadmaps and Customer Success Plans (CSPs)• Track the health score through Gainsight and have relevant CTAs in place• Monitor escalations and help resolve the issues• Enable the TBMAs with end-user education• Closely collaborate with Account Managers for Cross-sell, Upsell and Renewals• Drive QARs with the Leadership for the accounts at Risk• Work along with the Product Teams for delivering Product Sessions to customers

• Help customers identify their objectives/goals, use cases with Apptio, IBM that could add value to their business• Build roadmaps and Customer Success Plans (CSPs)• Track the health score through Gainsight and have relevant CTAs in place• Monitor escalations and help resolve the issues• Enable the TBMAs with end-user education• Closely collaborate with Account Managers for Cross-sell, Upsell and Renewals• Drive QARs with the Leadership for the accounts at Risk• Work along with the Product Teams for delivering Product Sessions to customers

• Implemented Cash App Automation for BofA clients.• Involved in the process of data gathering, whereby analyzing the client’s data• Projecting automation rates and providing the same by doing business implementations and configurations• Providing UAT and giving demos. Ensuring client success throughout the implementation

Worked on delivering empowering events through value based speaker affairs and virtual partnerships.

As a part of sales, I was involved in providing cross-cultural exchanges through international internships to the students which gave them an insight of the corporate sector.