Suraj Kumar Email & Phone Number

Delhi, India

Gurgaon, India

Stellr India is a payments-centric technology business focused on providing processing services that power partner-managed prepaid distribution retail networks for world-leading brands in India like Google, Microsoft, Intel, etc. Have actively contributed towards the setup of the organization in the country. As a part of the scaling up process, responsible for activities such as :Vendor ManagementCustomer ServiceProduct launch & planningWarehousing / Distribution of products Gift Card Manufacturing / ImportProduct launch & planning Retail Display Designing / ManufactureMerchandising / Audit of retail partner stores Maintaining retail network data integrity

Gurgaon, India

Vendor ManagementCustomer ServiceWarehousing / Distribution of products Gift Card Manufacturing / ImportB2B / E commerce order fulfillment Content Development / Deployment of product & technical trainingRetail Display Designing / ManufactureMerchandising / Audit of partner stores Maintaining retail network data integrity

New Delhi Area, India

CORE COMPETENCIESRetail Operations• Keep a close sales analysis on business to achieve sales targets.• Maintaining gross margins and accessories penetration as per guidelines.• Market survey to check competitor business, offers, promotional activities etc. • Regular connect with buying and merchandising team for stocks availability.• Price benchmarking correction as per competitor price offer.• Setting performance standards and measuring performance. • Building the premium for the products at the right opportunities.• Coordinating to brands for after sale services.Marketing activities• Tie up with nearby stores, colleges and malls for various marketing activities.• Gift coupons distribution• Generating revenue by branding of other brand in store.Customer Relationship Management• Ensuring customer satisfaction by achieving delivery of service quality norms.• Strategizing policies & procedures in the operating systems to achieve greater customer delight.• Reviewing the guest feedback data collected & tune the business strategies as per the guest requirements & expectations.

New Delhi Area, India

Retail Operations• Keep a close sales analysis on business to achieve sales targets.• Maintaining gross margins and accessories penetration as per guidelines.• Market survey to check competitor business, offers, promotional activities etc. • Regular connect with buying and merchandising team for stocks availability.• Price benchmarking correction as per competitor price offer.• Setting performance standards and measuring performance. • Building the premium for the products at the right opportunities.• Coordinating to brands for after sale services.

Managing all the retail as well as commercial assignments and ensuring the efficient functioning of retail stores.Setting performance standards and measuring performance for efficient functioning of retail stores. Coordinating merchandising activities like window display in tune with market profile, thematic in store display effective visual impact for higher conversion.Building the premium for the products at the right opportunities.Keeping a close check on stocks/ outstanding figures & ensuring adherence to company norms

Roles and ResponsibilitiesDriven sales & achieving them as per given targets.Maintain Brand standards & customer services up to the mark.Coordinating merchandising activities like window display in tune with market profile, thematic in store display effective visual impact for higher conversion.Building the premium for the products at the right opportunities.

New Delhi Area, India

Roles and ResponsibilitiesCustomer order should be served on time. Handling Wastage control as well as ensuring hygienic standards should be maintained.Carrying out functions pertaining to Housekeeping and overall maintenance.