Suraj Sen Email and Phone Number

working as a Customer Service Agent for Qatar Airways at Hamad International Airport.

Making reservations and handling customer queries at the airport ticketing office.Providing check-in assistance, ticketing (skyspeed, go now by NAVITAIRE ).To handle passengers at the arrival with mis-handled baggage cases as well as look after transfer desk.Assisting unaccompanied minors, medical & inadmissible passengers.Announce arrival & departure information, using public address system

Handling customers in the lobby area.Collecting feedbacks about customer’s experience and service.Worked under pressure situations during rush hours.Ensured suggestive selling.

Managing and working at point of sale.Promoting products for sale increment.Handle Customer Complaints and consult with store Manager for Customer service.