As a Sr. BA/Tech PM at LinkedIn, I have successfully led high-impact projects over the past eight years, driving transformational upgrades and delivering scalable, future-ready solutions that align with organizational objectives. With a proven track record in managing complex, technical projects, I bring a unique combination of technical acumen, stakeholder collaboration, and process optimization to deliver impactful results. My ability to adapt cutting-edge technology and align it with organizational needs ensures consistent innovation and performance improvements.Projects:Call Centre in the cloud; Conversation Intelligence Root to Market Implementation Customer Data Platform Advance Analytics through Adobe, Google and CRM Analytics GTM Systems Operations Management Greenfield: Salesforce to D365 migration Prospecting: LinkedIn Sales Navigator, ZoomInfo Configure Price Quote (CPQ), Quote to Cash Integrations: Product MDM, Customer MDM, Oracle – Pricing Business Intelligence: Tableau CTI: FinesseData Enrichment: D&B, Traction Hierarchy==================Wi-Fi Infrastructure Overhaul: Spearheaded two major upgrades of Wireless Access Points (WAP) from Mojo to Aruba and later to Wi-Fi 7 APs. Enhanced network performance through 6 GHz spectrum enabling IoT scalability, and integrated precision location services to support AI-driven infrastructure.Azure Stack HCI Server Deployment: Installation and migration of Azure Stack HCI servers, centralizing hybrid cloud operations delivering a 30% performance boost by optimizing virtual machine hosting and integrating Azure Arc and Windows Admin Center for unified system management and scalability.Network and Security Modernization: Directed a hardware refresh project involving a 1 Gbps bandwidth upgrade and firewall installation.Meeting Room Transformation: 37 + 11 Meeting/Seminar Rooms at LI AUS (SYD/MEL) Transitioned meeting rooms from Cisco Systems to Microsoft Teams Rooms (MTR).

As a Business Analyst/Technical Project Manager, I bring extensive experience in leading transformative and high-impact projects, with a focus on delivering solutions that maximize performance, scalability, and user experience. I thrive in challenging environments that require a combination of strong project management skills, technical proficiency, and the ability to collaborate with cross-functional teams and external vendors to achieve seamless execution.I have a proven track record of driving impactful results, managing complex technical projects, and successfully navigating obstacles to deliver high-quality outcomes. Whether leading Wi-Fi infrastructure upgrades or enhancing meeting room technologies, I focus on delivering scalable solutions that align with business goals and exceed expectations.Projects:Automating Sales, Service and Marketing Processes in Salesforce Forecasting: Predictive Analytics in CRMA and Anaplan Sales, Marketing and Service Analytics: Data Modeling, Schema Mapping,Data Science, Digital Media Business Intelligence: CRMA, Tableau Sales Engagement: High Velocity Sales Computer Telephony Integration: Talkdesk Account Planning: Quip Partner Portal Integration: Imparter Data Enrichment: D&B, Traction Hierarchy Marketing Sales Insights: Adobe Marketo ERP and PIM to Web Integration Web Development eCommerce Implementation

was a senior technical support engineer for almost 2 years. efficient hands on Windows/ worked as desktop engineer Mac/Windows