As a data-driven HR professional, I have a proven track record of optimizing operations, elevating employee experiences, and navigating complex challenges effectively. I enable organizations to:✔ Streamline HR operations through simplified Standard Operating Procedures (SOPs).✔ Attract, recruit, and retain a diverse and talented workforce.✔ Ensure compliance with employment laws.✔ Leverage modern HR technologies to enhance efficiency.Here are a few of my achievements:✔ Enabled an eight-figure tax refund by independently collating data for employer retention credits at CrittentonServices.✔ Improved the new hire experience by creating an onboarding packet at Crittenton Services.✔ Earned recognition for going above and beyond to support an external audit at Crittenton Services.✔ Continually exceeded KPI benchmarks for customer satisfaction, calls per hour, and time to resolve issues at ADP.I developed a service-oriented mindset through my early career in customer support, ensuring my commitment to smoothly addressing the requests of leaders and cross-functional stakeholders. I also built a comprehensive understanding of the HR technology landscape during my time as a consultant at ADP. This uniquely positions me to streamline and modernize HR processes.If you're seeking an HR expert who can drive efficiencies and effectively address complex issues, please feel free to reach out to me.Key Skills: Process Improvement, Human Resources (HR), Benefits Administration, Payroll Administration, Project Management