Clazar is a US-based SaaSventure that helps software companiessell via cloud marketplaces (AWS,Azure, and GCP). We are a team ofEx-Airbnb, Confluent, Cloudera,Amazon, Meesho, and Facebook. Wehave raised a solid $XM seed roundfrom a marquee Silicon Valley VC andtop-class global angels.

Managing Global Transformation &Finance Director office and part of the management team.Tesco (A fortune 500 company) ,is a British multinational retailer with headquarters in Welwyn Garden City, Hertfordshire, England, United Kingdom. It is the third-largest retailer in the world measured by gross revenues and the ninth largest in the world measured by revenues.

Managed India CEO Office and part of the senior leadership teamProject Managed and Drove Strategic initiatives for CEO office Managed PR Activities/ Event Management & Employee engagement Elior India is a 5 star food services company listed in Paris Stock Exchange

• Managing Puma India Managing Director & Ceo OfficeProviding a bridge for smooth communication between the MD’s office and internal departments• Compiling business data to be used for presentations both national and international – this includes collaborating with internal team members to collect raw data and tie them together for presentations• Ensure PUMA’s participation in Industry events & award shows• Following-up on contacts made by the MD and supporting in the cultivation of ongoing relationships.• Planning & coordinating the agenda of International guests• Facilitating department wise meetings, reviews and conferences• Planning & executing corporate events like PUMA Sell-ins, EMEA GM Meetings, wholesale & retail meets, senior executive off-sites, and account meetings• Project Management and driving strategic initiatives

Under general direction, performs varied, difficult, sensitive and confidential office administrative support functions for the General Manager and performs related duties as assigned.:Coordinates work with Dept. Head and support staff to ensure a high performance, customer service-oriented work environment :Ensures materials and reports for signature are accurate and complete; proofreads and checks typed and other materials for accuracy, completeness and compliance with District standards, policies and procedures:Responds to requests for information and complaints, refers matters to appropriate District staff and/or takes or recommends action to resolve the request or complaint. :Acts as liaison in coordinating matters between the General Manager’s Office and other department heads and managers :Researches and assembles information from a variety of sources for the preparation of reports and correspondence for the General Manager.

 Ensuring guests have a smooth running stay at the hotel Organizing the customer welcome and care provided by my team. Supervising the work of the Guest Relations and supervisors of my team. Develops high quality relationships with guests from the moment they arrive and throughout their stay, in order to foster loyalty. Taking into account and anticipating guest’s needs. Handling any guest’s complaints that cannot be settled directly by team members and providing a rapid solution. Ensuring that the pricing policy and internal audit procedures are duly applied. Ensuring that information is passed on to other departments as necessary and to the other members of the department. Keeping track of the standard of services delivered, based on guest’s comments and quality audits. Designing SOP/ checklists/ services sequence, etc. for the reporting associates. Ensure company standards of operation, sanitation, accident, and service delivery is adhered. Work closely with finance department and the controllers to control the Front of the House Profit and Loss outcome. Ensure that all team members have the training and the resources to carry out their responsibilities. Responsible for training and skill development of Front Office team. Developed and implemented skill matrix based on Standard Operating Procedures compared against ability levels of staff. Responsible for maintaining the service standards and ethics set by the management. Responsible for planning and execution of the monthly training calendar/plan according to departmental requirements in order to increase staff productivity and improve standards. Responsible for scheduling and handling inventory supplies.

 Prepared Pre-arrivals Screening for next day Arrivals Raised amenities for VIP Guests Taken Personalized check-in (In Room Check –In) for all VIP’s Made special hampers for Long Staying Guests Organized events for VIP and Long Staying Guests.