Job Responsibilities – Technical Support Specialist· Working knowledge in Qualys VM & Tenable SC VM.· Monitoring and troubleshooting Nessus scanners and Qualys scanners.· Scheduling vulnerabilities scan and reports in the Tenable and Qualys.· Understand approaches for addressing vulnerabilities including system patching, deployment of specialized controls, code or infrastructure changes, changes in development processes, cloud and mobile devices· Identify and resolve any false positive findings in assessment results· Documents all issues and assists in their resolution· Help build/improve an exception process to manage policy compliance deviation· Work with Information Security team and update Security Standards for all technologies (Databases, Operating Systems & Network devices)· Perform Qualys policy compliance scans and deliver reports to the technology owners· Work with internal business units to drive secure configurations in images used for desktops, servers, network devices, and wireless network devices· A working knowledge of vulnerabilities and configuration settings and their exploitation in order to gain access to networks, applications, hosts, and desktops· Work with computer operations to define standard operating system builds and configurations and develop effective build maintenance processes· Knowledge of and familiar with identity and authentication management and their architecture· Provide all assigned responsibilities as part of an on-call rotation· Provide recommendations on improving the security posture of the client’s enterprise· Central tracking and management of enterprise vulnerabilities· Keep current with vulnerabilities, attacks, and countermeasures as well as devoting time to research and development activities

Job Responsibilities – IT Officer• Responsible for supporting and maintaining the Server and Desktop operating systems, general maintenance of all IT-related hardware/software. • Install software, including windows or security or firewall software.• Carry out and document software / network support activities.• Install and configure routers / wireless networking equipment.• Research hardware or software products to meet technical / networking / security needs.• Responsible for managing backups in NAS.• Ensure all logs for equipment and users are maintained.• Creating purchase requisitions for IT hardware/software.• Ensuring all software purchased licensing is recorded and maintained.• Exchange server mailbox maintenance including archiving mailboxes. Setting up new users and disabling expired accounts in accordance with HR requirements.SAP Basis B1 & R3 • Dealing With SAP Production, Quality , Development & DR Server• Client Installation and Configuration in SAP B1 & SAP R3• Ensure SAP database backup & monitoring • SAP Basis Operations & Monitoring o Job Selection & Automatic Job Scheduleo New User & Role Creationo Assigning T Code to Users based on SAP Standard• SAP Support – Creating new Incident and Patches and Kernel Updated Networking• Understands the issues involved with administering and maintaining corporate infrastructure, Including network connectivity, Internet access, email, etc. Firewall Management • Installation and Configure on firewall with NAT.• Knowledge in creating Policy, objects, Security profiles & VPN.• Monitoring user’s activity based on firewall report.Mail Sever Management • Creating and maintain accounts in Mail server • Handling with Outlook Data Files (.pst and .ost).Anti-Virus Sever Management • Handling Anti-Virus Server – ESET NOD32, K7, Kaspersky etc… • Configure AV policies on the server and apply it onto every type of clients.

• Responsible for supporting and maintaining the Server and Desktop operating systems, general maintenance of all IT-related hardware/software. • Install software, including windows or security or firewall software.• Carry out and document software / network support activities.• Install and configure routers / wireless networking equipment.• Research hardware or software products to meet technical / networking / security needs.• Responsible for managing backups and tape rotation.• Undertake small to medium-sized IT projects• Ensuring security and upgrades are applied and kept up to date on desktops and laptops Antivirus installation to all desktops and laptops. • Fault-finding to laptops and desktops reporting faults and maintaining logs on servers, desktops and laptops.• Ensure all logs for equipment and users are maintained.• Creating purchase requisitions for IT hardware/software.• Ensuring all software purchased licensing is recorded and maintained.• Exchange server mailbox maintenance including archiving mailboxes. Setting up new users and disabling expired accounts in accordance with HR requirements.Networking• Understands the issues involved with administering and maintaining corporate infrastructure, including network connectivity, Internet access, email, etc. • Understands the issues involved in administering and maintaining corporate WAN. Internal Systems• Assists in supporting corporate applications; internal corporate servers, user desktops, etc. • Assists with basic troubleshooting, backup, and archiving. • Helps install and improve computer software and network equipment. New Hire Administration• Creates network and email accounts for new users. • Sets up computers for new users and ensures delivery of equipment to users in different locations if necessary. • Updates company phone lists and email address books.