Dedicated and seasoned general manager with a proven track record in the hospitality sector. With expertise honed over years of hands-on experience, I excel in mentoring and leading front office teams, managing finances, and ensuring customer satisfaction. My skill set includes staff training, problem-solving, and meticulous attention to detail. Equipped with a specialized diploma in front office operations, I bring technical proficiency and a commitment to regulatory compliance to every task. Known for my adaptability and adeptness in conflict resolution, I am a results-oriented professional with a passion for delivering exceptional service and driving operational excellence.
Lawrence Hotels And Resorts
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General ManagerLawrence Hotels And ResortsDharamshala, Hp, In
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General ManagerLawrence Group Of Hotels & Resorts Oct 2024 - Present
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Head Of OperationsAlt Life Hospitality May 2024 - Nov 2024Himachal Pradesh, IndiaDynamic and result-oriented Head of Operations has a decade of expertise promoting operational excellence in hotels, hostels, and resorts. Proven track record of streamlining processes, lowering costs, and increasing productivity to meet business objectives. Experienced in strategy planning, team leadership, and change management. Committed to promoting an environment of innovation and constant development.Key Skill Section: Operations Management.Strategic Planning and ExecutionTeam Leadership and Development Process OptimizationChange ManagementBudgeting and Financial ManagementProject ManagementRisk MitigationStakeholder CommunicationContinuous Improvement. -
Assistant Operations ManagerGostops Mar 2022 - Apr 2024Nainital, Uttarakhand, India -
Property ManagerGostops Aug 2021 - Mar 2022Udaipur, Rajasthan, India
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Assistant Front Office ManagerOrange Tiger Hospitality Pvt. Ltd. Oct 2017 - Jul 2021 -
Guest Relations ExecutiveDpolo Apr 2017 - Sep 2017 -
Guest Services AssociateChoice Hotels International Mar 2015 - Jul 2016Amritsar, Punjab, India
Surender Kumar Education Details
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Food Craft Institute DharamshalaDfo -
Bachelor In Arts
Frequently Asked Questions about Surender Kumar
What company does Surender Kumar work for?
Surender Kumar works for Lawrence Hotels And Resorts
What is Surender Kumar's role at the current company?
Surender Kumar's current role is General Manager.
What schools did Surender Kumar attend?
Surender Kumar attended Food Craft Institute Dharamshala, Swami Vivekanand Govt. Degree College Ghurmarwin, Distt Bilaspur.
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