Surendra Kumar Email & Phone Number

Dubai, United Arab Emirates

The Operations Manager in a freight forwarding and logistics company is responsible for overseeing and optimizing all aspects of the company's logistics operations. This role encompasses starting the company from scratch, including company registration, setting up the office, hiring staff, training, setting KPIs, planning and implementing business strategies, and managing office and operations. The Operations Manager plays a pivotal role in ensuring efficient and cost-effective logistics operations, maintaining high levels of customer satisfaction, and driving the company’s growth.Key Responsibilities:1. Company Establishment: - Lead the company registration process and ensure compliance with all legal and regulatory requirements. - Oversee the office setup, including sourcing and furnishing office space, procuring necessary equipment, and establishing office protocols.2. Team Building and Management: - Recruit - Training to new employees - Setting KPIs for the team3. Operations Management: 4. Business Strategy and Planning:7. Supply Chain Optimization:8. Vendor and Partner Management:9. Risk Management:10. Reporting and Analysis:

Sohar, Al Batinah, Oman

Current Job: Logistics manager in Al Asriyah Marble Company (an OTE Group Co.) April 2018. to 15th July 2020Location: Sohar Industrial Estate, Sohar, Sultanate of OmanResponsibilities: Handling logistics. Negotiation with freight forwarding companies.  Controlling warehouse operations. Supporting all king of purchases of MHE, consumables etc. Implementation of WMS. Controlling WMS team. Leading customs documentation team. Improving automation system. Training warehouse and documentation staff. Setting KPI’s for teams and individuals. Conducting appraisals. Supporting operations in absence of operation manager. Reporting to Operation Manager.

Dubai, United Arab Emirates

Current Responsibilities: Handling logistics. Managing w/h. Negotiation with freight forwarding companies.  Controlling warehouse operations. Leading Imp/Exp documentation team. Managing local transportation. Improving automation system. Training warehouse and documentation staff. Setting KPI’s for teams and individuals. Supporting operations manager in his absence.

Jebel Ali, Dubai

Current Responsibilities: Handling logistics. Managing w/h. Negotiation with freight forwarding companies.  Preparing SOP’s Controlling warehouse operations. Implementation of WMS Controlling WMS team. Leading customs documentation team. Improving automation system. Staffing. Team building. Training warehouse and documentation staff. Setting KPI’s for teams and individuals. Conducting appraisals. Supervising registration of electrical products with ESMA Supervising registration of cosmetics and food products with Dubai Municipality  Supporting operation manager in his absence. Reporting to supply chain director.

Aqaba, Jordan

. Handling all activities of registration to start up new branches of companies of Landmark Group Limited & Max Holdings And Investments in Aqaba Special Economic Zone in Aqaba, Jordan.. Handling all activities to make warehouse ready for operation including getting all certificates from ASEZA required commencing import/export in ASEZ.. Handling all king of purchases of MHE, consumables etc.. Dealing with all service providers, compliance agencies and authorities etc.. Recruiting required new skilled, semi-skilled and unskilled staff and training for the operation. . Exploring best routes to distribute merchandise to our retail outlets in Egypt, Jordan, KSA, Lebanon, Turkey, Syria and Iraq and other North African counties.. Receiving shipments from all other the world to Aqaba CDC, Storing and distributing and dispatching as per orders in time.

Jebel Ali, Dubai

8 Years Experience in Export Team Leader (July 2002 to Aug 2012)3 Years Experience in Import coordination (July 1999 to June 2002)3 Years Experience in warehouse supervision (Aug.1996 to June 1999)Key skills for logistics and distributionTeamworking skillsManagerial skillsThe ability to motivate othersInterpersonal skillsLogical reasoningNumeracy skillsIT skillsThe ability to plan ahead and deal with unexpected changes

Bachelor'S Degree, Business Administration And Management, General, B

Sen Sec School Cert, Maths, Physics, Chemistry, Engg. Drawing And English

Activities and Societies: Republic Day Camp 1987. Represented Delhi contigent.Always one of the best students.

Certificate, Certified Logistics & Supply Chain Manager, A