Surendra Kumar A.S. Email & Phone Number

Dubai

Assistant Operations and Technical Engineer August 2014 - PresentResponsible for technical assistance on the development and operation of remote asset monitoring solutions, for the software application and hardware devices with both new and old clients. Duties: • Operation and technical supervisor for the on-going Engineers Office (E.O.) project. • Monitoring the software application at Roamwork’s for the different client database.• Customer service to the client when help needed on the Roamworks’s database and software application.• Preparing the hardware components for the on-going Dubai Electricity and Water Authority (DEWA), trouble shooting and inspecting corrupted devices.• Field work supervision of technical assistants and software application maintenance.

Dubai

• Planned and executed the complete sales, marketing, engineering operations and accounts for the Dubai Festival of Lights, Emaar project, (Quorum Productions) • Worked on the project from planning - Jan 25th, 2014 to dismantle on April 3rd, 2014• Worked on 13 of the 31 locations in Dubai downtown area• Provided co-coordinator support and backhand assistance for the entire event• Channel Marketed the company trussing equipment, audio, video and lighting equipment• Handled crew from diverse backgrounds and delegated responsibilities from planning to the execution• Scouted for the best and most suitable suppliers for the different locations• Handled the logistics and ensured that timelines were met before the ensured date• Carried out the event ensuring rules and regulations from Emaar be followed by the crew

Dubai (Uae)

• Generated new leads and new B2B sales for the company• Managed all aspects of the events, including site selection and contract negotiation, proposal planning, transportation arrangements and cancellation negotiations, registration and database management, and on-site management• Channel Marketed the company trussing equipment, audio, video and lighting equipment• Followed up with the clients for payments till the handover of accounts• Built and maintained key volunteer relationships with business owners in assigned cities• Handled every logistical element of event, set-ups, audio visuals, entertainment, etc.• Operations and coordination on the job site• Ensured guaranteed customer satisfaction and maintained a strong public relation with clients to establish future business

India

• Reviewed the existing portfolio of the company to find prospective clients, maximize earnings• Prepared an industry/market study for different economic activity sectors• Handled and approved the dispatch of the machinery from the factory• Gained expertise in client management and market reports• Handled and managed sales and marketing on the online front• Responsible for the marketing of company products• Developed all marketing activities within the agreed budget