Over the 9 years I have demonstrated experience and proven track records in different managerial positions from Corporate Sales/ Key Accounts Manager, Marketing Executive, Systems Analyst, Technical Support Engineer and Project Manager on diverse platforms. I am looking for the start of an opportunity in Australia, NSW in the position of Engineering/ Trade Skilled/ Manufacturing/ Customer services where I can be a direct impact on the revenue of the company.
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Permanent Shift ManagerAldi Stores Australia Feb 2023 - PresentNew South Wales, Australia -
Process And Production Specialist At Unicorn CheeseSnow Brand Australia Pty. Ltd. Jun 2019 - Feb 2023Nowra, Australia -
Inspection And Maintenance OfficerWallenius Wilhelmsen Mar 2019 - May 2019Australia- Performing the inspection test on trucks and buses on site before they are ready for shipment - Handling the archive for the keys belonging to Trucks, Buses and Tractors- Calculating transportation maintenance schedules for peak and non-peak seasons based on sales forecasts and historical data - Communicate and work with management to resolve any inventory discrepancies - Data entry on the inspected results for the battery tests performed -
Senior Sales & Marketing ManagerFreshmenu Jun 2017 - Dec 2018Bangalore, Karnataka, India- Managing the complete 1-to-1 interactions across mediums of Push & Browser Notification, Email and SMS Marketing- Planned, curated-content, executed and analysed all marketing, retention, offers and brand campaigns, brochures, letters, emails and websites.- Hands on experience on software tools (i.e. Google Analytics, CleverTap, Net-core, Branch.io/quick link, Gupshup)- Improved MoM retention from 21% to 35%- Improved CTR by 30%, 60% in SMS & 58% in Emails on quarterly… Show more - Managing the complete 1-to-1 interactions across mediums of Push & Browser Notification, Email and SMS Marketing- Planned, curated-content, executed and analysed all marketing, retention, offers and brand campaigns, brochures, letters, emails and websites.- Hands on experience on software tools (i.e. Google Analytics, CleverTap, Net-core, Branch.io/quick link, Gupshup)- Improved MoM retention from 21% to 35%- Improved CTR by 30%, 60% in SMS & 58% in Emails on quarterly assessments- Maintaining the daily sales and marketing report- Work closely with other employees in areas such as advertising, market research, production, sales and distribution. Show less -
Corporate Acquisition ManagerFreshmenu Jul 2016 - Mar 2017Bangalore- Training the sales and marketing teams with necessary skills sets for spearheading the sales meeting and the technical meetings with new and existing clients- Presenting, promoting and selling products/services using solid arguments to existing and prospective customers- Performing cost-benefit and needs analysis of existing/potential customers to meet their needs- Establishing, developing and maintaining positive business and customer relationships- First-hand experience on… Show more - Training the sales and marketing teams with necessary skills sets for spearheading the sales meeting and the technical meetings with new and existing clients- Presenting, promoting and selling products/services using solid arguments to existing and prospective customers- Performing cost-benefit and needs analysis of existing/potential customers to meet their needs- Establishing, developing and maintaining positive business and customer relationships- First-hand experience on the product technology, logical understanding and implementation of various equipment's, tools and its applications- Remained courteous and calm, even during moments of customer dissatisfaction- Handle 50+ customer interactions per day, giving detailed, personalized, friendly & polite service to ensure customer retention.- Receive source data such as customer names, addresses, phone numbers, credit card information, and enter data into various customer service software- Trained 3 new employees in customer service script recitation, conflict resolution, and data entry practices Show less -
Assistant Software Engineering - Maintenance TeamRoamworks Aug 2013 - May 2016Dubai, United Arab Emirates- Responsible for providing the Software Engineering Maintenance team sufficient details of software issues by working closely with other Software Engineers- Report the progress to the Project Manager- Use knowledge of logical setup of communication between applications and devices to establish working link between the devices and server application- Operation in-charge and technical supervisor for the on-going projects, troubleshooting and understanding the logic of the different… Show more - Responsible for providing the Software Engineering Maintenance team sufficient details of software issues by working closely with other Software Engineers- Report the progress to the Project Manager- Use knowledge of logical setup of communication between applications and devices to establish working link between the devices and server application- Operation in-charge and technical supervisor for the on-going projects, troubleshooting and understanding the logic of the different hardware devices- Monitoring the software application for different client databases- Providing first and second level Technical Support for the company's software application and ground technical crew- Give presentations on the software application and technical training for the hardware engineers, customer service to all clients with database and software related issues Show less -
FreelanceEmaar Jan 2013 - May 2013Dubai, United Arab Emirates- Planned and executed the complete sales, marketing, engineering operations and accounts for the Dubai Festival of Lights- Worked on the project from planning to dismantle- Closed the contract for 13 of the 31 locations in Dubai downtown area bringing in a total revenue of 1.86 million AED- Handled crew from diverse backgrounds and delegated responsibilities from planning of the project to the successful execution of the project -
Business SpecialistAv Concepts Llc Jun 2010 - Dec 2012Dubai, United Arab Emirates- Generated new leads and new B2B sales for the company- Respond to requests for information or requests for proposals from customers, supplying the technical details of proposed solutions.- Channel marketed the companies trussing equipment, audio, video and lighting equipment- Managed crucial aspects of the events, including site selection and contract negotiation, proposal planning transportation arrangements and on-site management -
System ProgrammerAlpha Scientific And Lab Equipments Jan 2010 - Dec 2012BangaloreThe duties performed by him are as follows: Responsible for providing the Software Engineering Maintenance team sufficient detailsof software issues by working closely with other Software Engineers Report the progress to the Project Manager Use knowledge of logical setup of communication between applications and devices toestablish working link between the devices and server application Operation in-charge and technical supervisor for the… Show more The duties performed by him are as follows: Responsible for providing the Software Engineering Maintenance team sufficient detailsof software issues by working closely with other Software Engineers Report the progress to the Project Manager Use knowledge of logical setup of communication between applications and devices toestablish working link between the devices and server application Operation in-charge and technical supervisor for the on-going projects, troubleshootingand understanding the logic of the different hardware devices Monitoring the software application for different client databases Providing first and second level Technical Support for the company’s softwareapplication and ground technical crew Give presentations on the software application and technical training for the hardwareengineers, customer service to all clients with database and software related issues Preparing specific hardware components for the on-going projects, field work supervisionof technical assistants and software application maintenance Configuring, validating and programming in-house hardware with the required softwareand hardware components Show less
Surendra Kumar As Education Details
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Project Management -
Computer Science Engineering
Frequently Asked Questions about Surendra Kumar As
What company does Surendra Kumar As work for?
Surendra Kumar As works for Aldi Stores Australia
What is Surendra Kumar As's role at the current company?
Surendra Kumar As's current role is Manager.
What schools did Surendra Kumar As attend?
Surendra Kumar As attended The College For Adult Learning, Don Bosco Institute Of Technology.
Who are Surendra Kumar As's colleagues?
Surendra Kumar As's colleagues are Oleg Petrov, Adrian Schiavello, Sydney .nguyen, Lara Murphy, Tara Wolf, Tracey Burley, Ivan Baker.
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