A senior professional, results oriented and multi-talented, have been able to negotiate, collaborate and lead the teams. Achievements include successful completion of tasks focusing on change and risk management. Possess analytical skill set and is a critical thinker as well as consensus builder. Passionate about implementation of process changes that enables fostering business development, increase productivity and enhance customer engagement. With 24+ Years of rich experience in various functions such as Procurement, Business Operations, Sales Operations, Channel Operations and CRM administration. Past employers are Digital, Compaq, Hewlett -Packard India Pvt Ltd., and Fujitsu India Pvt.Ltd(still working with). Currently lead the Procurement and Business Operations pan India for Fujitsu India Pvt Ltd. The scope of the function includes Procurement Operation, Sales Operations, Sales Order Processing, Logistics Operations, India Certification approvals such as BIS and Opportunity Management in CRM.24 years of Total experience in IT Clerical and Business Administration - 2 yearsBusiness Administration and Partner support - 4 years.Partner Support, Customer Support and Order Administration - 13 Years Supply Chain , Procurement - 5 yearsGoal : To pursue a focused, growth-oriented approach in life, which will enhance and refine my skills so as to create a brand for myself in the Customer Support and Order Management field.Specialties: Team management, Ease of handling of all Customer Support issues, High negotiations skills, Well organised and easily identifying improvement. Enjoy handling challenges and good communication skills.Fluent in English, Hindi, Malayalam, Tamil and - Medium in Telugu and Kannada.Core CompetenciesProcurement • Business Operations • Sales Operations • Logistics Operations End-to-End Order Management • Process Improvement • Customer ServiceKey Account Management • Sales Cadence • People management • Lean Six Sigma Certified – Yellow and Green Belt (Process Improvements)