Squad Leader + Product Owner
Current• Orchestrating alignment among Business team in RR and Leadership team in airlines, to explore the problem and solution space autonomously. • Designed user research process meticulously, customizing interview process to meet our needs and challenges. The research intent was clearly stated and efforts were driven to maximize quality and quantity of actionable insights derived from user interviews, within the constraints of limited availability of users and individual interview time, in a B2B setup. • Designing nudges within product for stimulating Behavioral Changes among users like Pilot managers and Pilots, using principles of Applied Behavioral Change.• Leading assumptions analysis, to reduce uncertainty and de-risk the project. Assumptions are identified and tested with users, to validate, invalidate, and pivot.• Driving User Experience design, with an objective to minimize decision making effort and time for users, fostering product adoption and promoting Product Led Growth. • Spearheading Product Strategy – Defining Product Vision (for all modules) and Product Goals. Performing market analysis and market segmentation. • Prepared Business Requirement Document (BRD) and Product Requirement Document (PRD) for pilot competency assessment module, which helped in defining Product Roadmap and driving Product Delivery process.• Defining appropriate Product metrics and KPIs to achieve Organizational Behavior Change & Digital Transformation at airlines and Business Objectives at RR.• Fostering Data Scientists to identify right approaches to develop logics, which would meet product and compliance requirements. Leading quality assurance activity with Analytics Validation, which requires domain knowledge. • Collaborating with Product Marketing and communicating the right Product Messaging.• I am driving impact with a proof of value (POV) for the pilot competency assessment aiming to reduce incidents and reactive training by 20% within a year.
