Suresh Sakadivan Email & Phone Number

Kuala Lumpur, My

Federal Territory Of Kuala Lumpur, Malaysia

Kuala Lumpur, Malaysia

Founded KiddyPass.com which is a dedicated marketplace to discover lifetime skill classes for kids in music, art, play & language classes.With a focus on both parents & skilled classes providers within Klang Valley, we have grown in the last 8 years with 250,000 parents, over thousands of activities & 50,000 trial classes listed on our platform. Successfully completed product-market fit & commercialized using lead generation model since 2017.Some of my key learnings:- No task in my role is too big or too small.- You will be highly focused & inevitably need to prioritize resources when you have a startup budget.- Mutually commit to one core measurable goal to tie Product Development, Sales & Ops and Marketing deliverables. - Measure, prioritize & drive product development based on data, insights, feedbacks & A/B test in everything we do.- Act as Debottlenecking Head in removing obstacles that could reduce the pace or momentum.- Constant sharing of insights creates a level of awareness & commitment within the team.- To sustain a great product or company, there should be no product or services built with no clear understanding of its commercial value.Site: https://kiddypass.com

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Some key highlights & achievement for H1 2024:- Owned Product Roadmap for all 87 countries across international markets- Deployed a new payment gateway for Japan, enrolment 2.0 for the APAC market, and web experience 2.0 for the International web resulting in increased shopping conversions and basket value- Integrating new CRM provider and payment gateway for Europe- Conducted market research, web audits, user interviews, and established baseline NPS

Malaysia

Managing both product & business portfolio that contributes over 50% of the overall business. Handles over RM1 billion transaction value for bill payments and telco top-ups in Malaysia. Have built a motivated team that builds great innovative products for our millions of customers which also won the Best Fintech Award this year, 2023.Beyond that, I also manage another product stream that built and launched the Buy Now Pay Later (BNPL) product for the consumer market that not only be able to be used within the app use cases but also can be used at 1.6 million touch points at offline businesses using Boost Pay Later.# Led a team of specialists to develop and implement innovative strategies for boosting bill payments and optimizing the PayFlex system.# Oversaw the daily operations and performance of the BoostBills and PayFlex departments, ensuring efficiency and accuracy.# Collaborated with cross-functional teams to identify opportunities for process improvements and enhance customer experience# Analyzed data and trends to make data-driven decisions in order to drive revenue growth and achieve KPIs# Spearheaded training programs and workshops to empower team members and enhance their skills in BoostBills and PayFlex operations

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Projects/initiatives that were done to cushion the CoVID pandemic impact on our core business:1. Launched Petrol (voucher) category in Fave through a partnership with Shell Malaysia. Within 3 weeks managed to enable Shell B2C Petrol Vouchers to be sold exclusively on Fave Platform. Sold over 10,000 vouchers worth half a million within 3 months.2. Launched Gaming (credits) category in Fave through a partnership with Razer Gold. Successfully integrated & launched at both Malaysia & Singapore. 3. Strengthen our Bank Partnerships with major banks in Malaysia to drive the source of fund to continue our cashback loyalty campaigns. 4. Launched a CSR Project called Kasih Ramadhan to support merchants during COVID & also refugees and needy families in Klang Valley. Managed to raised over 1,300 meals that were successfully delivered to each of the NGOs and families.5. Partnered with Facebook and launched the 1st Virtual Baazar Ramadhan 2020 with live streaming & pre-recorded episodes to support the contents.

Kuala Lumpur, Malaysia

1. Responsible for all communication to Fave customers across all 3 countries (Malaysia, Singapore, Indonesia) on all channels except for offline marketing. 2. Hired & led a young regional team of 5 CRM specialists, 2 Digital marketers & a social media executive.3. Directly responsible for key OKR such as New Customer, Monthly Active Customer, Transactions, Frequency of Transactions. 4. Responsible to ensure every touchpoint is tracked using internal or 3rd party tools that enable accurate reporting, consistent attributions, effective communications through CRM to achieve the department's goal & overall OKR.5. Worked with external CRM tool providers, internal engineering team & data science team to build more funnel/marketing data assets to ensure we maximize the impact of our CRM conversions & optimize digital marketing ROI.6. Has been a panel Speaker at a few CRM Conferences to share some of our best practices.

Kuala Lumpur, Malaysia

Key Responsibility: 100% ownership of Technology & Commercial aspect of the company. Key achievement:# Migrated domain expertise from vendor to in house tech team.# Designed, built, tested & deployed General Election 2018 Live site that successfully attracted additional 1.2 million readers.# Designed, built, tested & deployed FMT new responsive website that has 10x reduction on average page speed than the old site, 2x more pageviews for all trending news, 3x more share counts, 145% growth in programmatic ads revenue.Skills / areas applied in FMT:#site performance #web development #wordpress #aws #cloudflare #app development #threat control #programmatic ads #dfp #taboola #carambola #msn #youtube #ga analytics #library #archive #load time #dashboard #roadmap #wireframes #ab testing #forecast #product development #newsletter #push notification #api services #social platforms #advertorial #cpc #lead generation model #downtime #trello #github #channel #SEO #SSL #domain migration #graphic #video editting #cache #web notification #traction #growth #wires #partnership #hiring #managing #coaching Site: https://www.freemalaysiatoday.com

Kuala Lumpur, Malaysia

Built and own a growth stream roadmap for SEEK Asia to extend growth opportunities through innovative products.Company Profiles - empower candidates to make more informed career decisionssite: https://www.jobstreet.com.my/en/companiesThis is a SEEK Asia initiative which aims to present us new opportunities to engage with, and deliver value for, both candidates and hirers.- Built-up the right data assets- Created the right functionality and services - Built engaging presentation to customers- Initiated wider business co-ordinationOne of the fastest product initiatives & deployment which also created over 100,000 local written reviews within the first month of launch.Defended the penetration of global competitors such as Glassdoor from entering the SEA market.

Kuala Lumpur, Malaysia

Mission: 1 Million jobseekers finding jobs within 1 Week.Talent Search - built to scale (June 2013 - March 2015)site: http://www.jobstreet.com.my/employers/resume-search/Redesigned & built Talent Search product from binary search to semantic search in-house.Redesigned user experience & optimized search performance.Incorporated strong user testing & deployed regionally.Defended the penetration of global competitors such as Linkedin from entering the SEA market.YOY achieved over 200% growth. JOFOM - serve the underserved segments (July 2013 - Jan 2016)site: https://www.jofom.comDesigned & built in-house localized mobile android app and web to serve informal job segments using limited resources.Built in-house startup team & deployed in 2 countries (Indonesia & Philipines) within 8 months.Achieved over 5 million users & 30 million job views within 2 years with zero marketing budget. Outreached global & local partnership channels such as facebook's internet.org, telco & printing media to call & deliver jobs thru our APIs.Apart from building the #1 job marketplace for blue-collar within SEA, we also managed to defend & penetrate the PH Cebu market by competing with strong local competitors.

Kuala Lumpur, Malaysia

1. Managed a team of 7 Talent Specialist & 1 Recruitment Coordinator for mainly RPO / SSO Projects. 2. On Yearly average, my team have successfully: a) Recruited over 800 talents across industry, mainly for SSO, Financial Institutions, Telcos & FMCG. b) Generated Billing Revenue of more than RM2millions for permanent hiring & 3rd Party Contract business.3. Designed and implemented numerous strategies in mass recruitment through various initiatives such as setting targets, driving projects with selected project leader, continuous spiel improvement, call tracking, mini rewards, group activities, related training and coaching.4. Successfully reduced my team’s turn-around-time (TAT) for mass hiring projects from 3-5 working days to within 2 days. 5. Heavily involved in clients meeting, performance presentation and negotiations in terms of recruitment operations in which I have been seen as an advisor and have had the privilege to modify clients’ interview processes, set expectations and provide solutions.6. Successfully created over 30 email and SMS campaigns 7. Redesigned more than 50 job advertisements which attracted over 30,000 fresh applications. 8. Ensured these fresh application database has a utilizations of over 62%.9. Built and consistently measure Talent Bank Progress tracker which tracks click rate, application rate and hiring rate. 10. Track recruitment teams’ performance thru call trackers, project trackers and sales trackers. 11. Responsible for data mining reports (New setup Clients, MDec, Strategic Sales Team, Executive Search Project).12. Have independently planned, screened and successfully completed a Graduate programme for Contact Singapore 2009.13. Project Leader (Resume and Career Clinic) for Malaysia’s Largest Career Fairs (MCTF 2009, 2010 April and September), CPA, University Campus and Government driven recruitment fairs.

Mba, (Charles Sturt University, Australia)

Bachelor Of Science & Education