Tech-Savvy Business Professional who has a solid foundation in key Business Support Roles. Proven track record in enhancing operations in contact/data centres while excelling as a Process/Quality Analyst. Highly experienced in contributing to IT Projects as a Project Coordinator in the IT, Banking & Financial Services spaces. Recently completed studies in Data Science, gaining practical skills in statistics, data analysis techniques, and machine learning. Proficient in applying Python, Excel VBA, and R programming to automate/streamline processes and solve complex business challenges. Recognized for exceptional problem-solving abilities, attention to detail, strong communication skills, and a drive for excellence.