Susan Augustine Email & Phone Number

- Work directly with subject matter experts (SMEs) to understand learning needs and challenges. Offer learning solutions to meet business needs.- Design, development, and evaluation of wide variety of learning materials including storyboards, self-paced tutorials, educational videos, system demos and graphic elements/visuals. - Collaborate with business partners and SMEs to identify learning support solutions to align with branding standards. - Strong familiarity with Articulate Storyline, Rise 360, Camtasia, Adobe Creative Suite in multimedia course development.

- Created user interface designs for large scale public and intranet websites. - Mapped business requirements into comprehensive navigation and content designs. - Trained and supported customers in use of content management tools. - Advised customers on web writing methods and standards. - Collaborated with Usability Engineers in developing and conducting usability tests.

- Maintained UNIX scripts and HTML code used in producing fund performance for customer-facing website. - Responsible for development and maintenance of division website.- Translated customer requirements into design and coding specs in accordance with corporate web standards.

- Designed, developed, and maintained applications and reports utilizing UNIX shell scripts, Oracle Forms/SQR for Sales/Research departments. - Created database procedures and triggers as well as table/index structures to fit application needs. Supported users nationwide on data/performance issues. - Developed web pages containing ratings research data for company Intranet. Managed daily transmission of Nielsen ratings. Monitored biweekly batch reporting, as well as nightly database cleanup scripts.

- Supported sales team in placing commercials for major advertising clients in various programs according to sales contracts and exclusivity guidelines. - Designed custom sports update scheduling application. Created and maintained financial and forecasting sports update inventory reports. Responsible for backup and maintenance of department PC. Managed national advertising client inventories.

Certificate Instructional Design

Certificate Multimedia Design

Bachelor Of Arts - Ba (Mis)

Associate Of Science - As, Marketing And Retailing